MSPmentor

Generally speaking, LabTech Software is an on-premise RMM (remote monitoring and management) tool. But that’s gradually changing thanks to partners like The IT Answer, which has launched LabtechCloud.com. More SaaS-centric partnerships from LabTech could be coming. But it’s important to note: LabTech and partners like LabtechCloud are essentially in catch-up mode, since most of the major RMM providers already offer hosted and SaaS versions of their software. Here’s the update.

Read More >

Somewhere between 1,000 and 1,500 hosting providers, service providers and technology companies are attending this week’s HostingCon conference in Austin, Texas. When I arrived at the conference, I openly wondered if the content and the chatter would involve smaller MSPs. But as I navigated HostingCon, I quickly heard plenty of MSP-oriented chatter in the halls. In fact, here are six MSP-related observations from the event.

Read More >

When HostingCon starts July 19 in Austin, Texas, I’ll be a first-time attendee. But even before HostingCon starts, I’m hearing buzz from managed services providers (MSPs) and managed hosting providers. Here are seven MSP-oriented trends that I expect to surface at the conference.

Read More >

A  counter-trend is emerging in the applications market. Over and over again, I’m hearing about application companies downplaying their own SaaS (software as a service) efforts — and instead delegating SaaS opportunities to VARs and managed service providers. Here’s a look at the counter-trend, which involves everyone from Oracle to a range of software upstarts.

Read More >

When it comes to hosted email, why zig when you can zag? That explains the strategy at EtomicMail, a managed service provider that’s hosting Zimbra — an open source email platform — rather than Microsoft Exchange.

Read More >