MSPmentor

I spent Wednesday at Zenith Infotech in Pittsburgh. After participating in a Zenith videocast, I sat down with Maurice Saluan, VP of channel management, to get a feel for some of the managed services trends at Zenith. Here are three key takeaways from our discussion. Read More >

I’m in Pittsburgh Wednesday, meeting with Zenith Infotech and participating in a managed services videocast the company is hosting. If you have any questions for Zenith Infotech, feel free to send me email (joe [at] ninelivesmediainc.com) and I’ll raise them during my meetings. Or join me on the videocast, where I’ll share thoughts about trends culled from the MSPmentor 100 report.

A quick reminder: MSPmentor Editorial Director Joe Panettieri will be the featured guest speaker on Industry Perspective, a videocast hosted by Zenith Infotech’s MSPTV. To register for the July 16 videocast, which starts at 12:30pm eastern, visit here.

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MSPmentor Editorial Director Joe Panettieri will be the featured guest speaker on Industry Perspective, a videocast hosted by Zenith Infotech’s MSPTV. To register for the July 16 videocast, which starts at 12:30pm eastern, visit here.

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In case you couldn’t join us for MSPmentor Live: CEO Exchange on June 25 and June 12, both webcasts are now archived and available for your on-demand viewing. Simply visit the MSPmentor Event Center to access the webcasts. Read More >

(Update 6/26/08: If you missed this event on June 25, the archive will be available on June 30 in the MSPmentor Events Center.)

Last call: There’s still time to register and join us today (June 25) for our MSPmentor Live: CEO Exchange Webcast, which starts at 2pm eastern.The webcast — “Escape Commodity Pricing Through Business Automation” — will feature a fast-moving dialog, where you get to ask top MSP CEOs your most pressing questions. So register now.

Here’s what we’ll cover: Read More >

On June 25 at 2pm eastern, I will host our next MSPmentor Live: CEO Exchange Webcast. Unlike traditional Webcasts, we typically answer dozens of attendee questions throughout the event. Our goal is to interact with managed service providers, and address your most pressing questions.

If you’d like to join me, you can register here. During our June 25 Webcast, we’ll explore how Professional Services Automation (PSA) software can help you to escape from commodity pricing. But this will be more than a tech talk. We’ll also explore how you need to organize your business (sales, marketing, customer support) for PSA and MSP success.

My guests will include: Read More >

Dell on May 1 is set to host a webinar for its certified managed service provider partners. The company is working overtime to brief press (including MSPmentor) about the webinar.

I will certainly welcome the briefing. I beat up Dell a bit on April 25 for issuing a press release in which the company described how end-customers will benefit from managed services. Unfortunately, the release made no mention of Dell’s MSP partners.

This time around, I expect Dell to communicate much more clearly. Here’s what to expect from the company on May 1. Read More >