CIOs Cutting 2009 IT Consulting Budgets

CIO Budget CutsIf you’re a managed service provider, make sure you don’t brand yourself as an IT consultant. That’s one of the key areas where chief information officers plan to cut their budgets for 2009, according to a new survey from the CIO Executive Board.

According to the survey findings: Read More >

Cisco: TelePresence Sales Will Grow 400% This Year

Cisco Systems Richard McLeodCisco Systems expects its TelePresence sales to grow 400 percent this year, according to Richard McLeod (pictured), Cisco’s director of unified communications, worldwide channels. That growth could introduce new opportunities to managed service providers.

Admittedly, TelePresence — the next generation video conferencing technology — had a slow start because of high prices and the limited number of solutions providers trained to support the technology. Here’s what’s changing.

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Glowpoint: Managed Telepresence Services Heat Up

Back in May 2008, I noted that Glowpoint Inc. had launched managed telepresence services, which are like next-generation video conferencing services. It’s still very early in the telepresence game (check out our Managed Services Hype Cycle), so I didn’t expect telepresence to generate major revenues until 2010 or so.

Still, Glowpoint appears to be proving me wrong. The Hillside, N.J.-based company says it has won $4.5 million worth of business in the past 90 days. And much of that buisness, Glowpoint says, involves multi-year telepresence engagements. Read More >

Should I Have Used Telepresence?

I’ve been traveling all week with my fellow blogger, The VAR Guy. It was a great week for meetings, terrible week for travel. I was supposed to head home late Wednesday night. Fast forward to Friday morning, and I’m still continuing my long journey home due to multiple flight problems. Should I have used TelePresence, the next generation video conferencing technology, instead of going on the road?

Here’s the blow-by-blow. It’s turning comical.

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Nortel and Deloitte: Managed Services Deal Filled With Irony

All About Nortel, a solid blog from Mark Evans, raises an interesting question about Deloitte’s decision to leverage managed telepresence services from Nortel Networks. Here’s a look at Mark’s analysis. I’m not suggesting there’s anything shady about the Nortel-Deloitte deal. But Evans is smart to point out the irony.

Five Anticipated Trends At Kaseya User Conference

I’m packing my bags and heading to the Kaseya User Conference in Las Vegas, which runs June 1-3. On the one hand, I expect to hear plenty of “Kaseya” centric news at the event. But I will also be digging deeper, meeting with managed service providers and corporate IT leaders, to hear about their experiences and learnings in the managed services market. Here are five trends or themes I’ll be exploring.

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TelePresence as a Managed Service: Coming Into Focus?

I’ve been predicting for a few months that TelePresence — loosely defined as next-generation videoconferencing gear — will emerge as a big opportunity for managed service providers.

Cisco and AT&T finally backed up my claims this week, by announcing a managed  TelePresence initiative. The official press release included the standard jargon. But Cisco’s own company blog actually adds some timely perspective to the news. Here’s why.

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Upscale Hotels Embrace Managed TelePresence Services

HaloTelePresence, that next-generation video conferencing technology, has yet to gain critical mass. But The VAR Guy, our resident blogger over at www.thevarguy.com, has been telling readers to expect TelePresence and the managed services market to converge on the hotel vertical.

He was right. A case in point: Marriott International says it’s deploying Hewlett-Packard’s managed TelePresence services and systems in its upscale hotels. Here’s the scoop. Read More >

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