CA Seeks Software as a Service (SaaS) Triple Play

CA CEO John SwainsonCA Inc. CEO John Swainson (pictured) is evangelizing opportunities in software as a service (SaaS) and managed services. During the company’s CAWorld conference in Las Vegas, CA unveiled three SaaS offerings.

Here’s the scoop, and the implications for managed service providers.

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Salesforce.com Enters Web Hosting Business

Salesforce.com Force.com Sites
Competition in the Web hosting market continues to rise. The latest example involves Salesforce.com, which has unveiled a new service — called Force.com Sites — that allows customers to run their Web sites in the Salesforce.com cloud. The move comes only a few days after Microsoft launched its Azure cloud services.

For managed service providers, the growing list of cloud services from which to choose can seem overwhelming. But we’re in a hype cycle and I expect many cloud services to disappear into vapor over the next few years. Here’s why.

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Amazon.com Simple Storage Service: MSPs Are Plugging In

Amazon Simple Storage Service on MSPmentorWhile some managed service providers are wary of Amazon.com, a growing number of MSP software companies see strong potential for the Amazon Simple Storage Service (S3), Amazon cloud services and distribution services. Two prime examples:

  • Vembu, which makes storage software for MSPs, has announced support for S3.
  • Clean Machine Inc. has signed a national (US) distribution Amazon.com.

Here’s a closer look at each deal, and their implications for managed service providers. Read More >

MSPs Will Blur the Line Between SaaS and On-Premise IT

Jeff Kaplan did it again. In his latest Think IT Services blog entry, Kaplan describes the a hybrid software as a service (SaaS) model that blurs the line between on-premise and cloud-based services. If you’re skeptical of this trend, check out these examples involving managed service providers working with Symantec, Vembu, Amazon.com and Fonality. Read More >

Symantec Launches Software as a Service Blog

Symantec’s software as a service (SaaS) team has launched a blog that caught my eye. It may be a timely read for some managed service providers. You can find the Symantec Protection Network (SPN) blog at http://blog.spn.com.

As you may know, I’ve been critical of Symantec’s SaaS efforts. As a leader in on-premise storage and security solutions, Symantec could have been a trailblazer in storage as a service and security as a service. But I overlooked on important point… Read More >

Symantec Launches Partner Program for SaaS

Talk about timing. Earlier today, I expressed concern that Symantec wasn’t really promoting its SaaS (software as a service) platform during a partner conference here in Washington, D.C. A few hours after my rant, Symantec launched a partner program for the Symantec Protection Network. Here are some of the details. Read More >

Can Symantec Bolster Its SaaS Strategy?

During the opening session at Symantec Partner Engage in Washington, D.C., Chief Operating Officer Enrique Salem described several opportunities awaiting partners in the IT market.

Salem mentioned key trends around virtualization, data loss prevention, compliance and archiving. All of them were good, valid partner engagement opportunities. But Salem only touched briefly on SaaS (software as a service) and he didn’t mention managed services at all. Not once.

Here’s why I’m concerned. Read More >

Symantec Protection Network Gains Remote Access Tools

I spent much of 2007 hyping the Symantec Protection Network (SPN), a software as a service (SaaS) platform for storage management (now) and security management (down the road). But even Symantec concedes SPN hit some early bumps.

Still, Symantec continues to polish SPN with new features, including support for Windows Vista and Remote Online Access. Here are the details.

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