SaaS Reality Check: RightNow Earnings Today

RightNow, one of the leading publicly held software as a service (SaaS) companies, is scheduled to announce earnings later today (July 30). We’ll provide some perspective once we see the numbers.

RightNow is one of companies within the our SaaS 20 Stock Index.

Amazon.com Lifts SaaS 20 Stock Index for Week Ended July 25

Amazon Web ServicesA strong financial report from Amazon.com lifted the SaaS 20 Stock index a tiny 0.20% gain for the week ended July 25. The index has now climbed almost four percent since early July. Are software as a service (SaaS) stocks ready to continue a rally? We’ll find out on July 30, when RightNow (RNOW) is scheduled to announce 2Q results after the market closes.

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VARs Warming Up to Symantec Protection Network?

Symantec Protection Network (SPN), a software as a service (SaaS) platform launched in May 2008, is off to a solid start with managed service providers and VARs, according to Symantec Senior Director Chris Schin.

Still, Schin concedes that SaaS and the IT channel “are warming up to each other slowly.” His point applies to SaaS across the board — and certainly isn’t limited to Symantec. I spoke with Schin today to get an update on SPN and Symantec’s SaaS strategy for partners. Here’s a quick recap of the conversation.

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How to Track SaaS and Managed Services Funding

As the hype about software as a service (SaaS) and managed services continues, it’s sometimes difficult to keep track of all the startups and young companies that receive venture funding. But I just stumbled across a Web site that may help you track how investors are pumping money into SaaS and MSP start-ups. Read More >

Open Source SaaS Scores Again With Apatar

Software as a service (SaaS) and open source continue to converge. The latest example is Apatar On-Demand, which now synchronizes Salesforce.com CRM and Intuit QuickBooks accounting software.

Apatar specializes in open source tools for data integration. And filling the gap between Salesforce.com and QuickBooks should be of great interest to VARs and managed service providers. Here’s a bit more about some of the trends here.

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10 Tips: Email Marketing for Business Growth

You’re a managed service provider that wants to communicate regularly with existing customers — and target customers. Email marketing can certainly assist your efforts, but you also run the risk of upsetting customers with unwanted messages.

The following 10 email marketing tips (courtesy of Constant Contact, a member of our SaaS 20 Stock Index) will help your business to grow — without upsetting your target audiences with unwanted messages. Read More >

Microsoft Online Services: SaaS Pricing, Partner Strategy Announced

Microsoft has announced pricing and partner details for Microsoft Online Services — the company’s software as a service (SaaS) product portfolio. At the Microsoft Worldwide Partner Conference in Houston, the company also pushed downstream with entry-level SaaS offerings for so-called “deskless workers” who don’t spend much time on computers but still need to collaborate with peers.

Here’s a quick overview of the product portfolio, and the implications for managed service providers.

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Five Reasons Microsoft Will Get SaaS Right

Is software as a service (SaaS) killing Microsoft? Hardly. Stephen Elop, president of the Microsoft Business Division, is expected to discuss SaaS during his July 8 keynote at the company’s Worldwide Partner Conference in Houston. But even before Elop takes the stage, here are five reasons why Microsoft won’t lose the SaaS wars. Read More >

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