When we launched MSPmentor (in beta form) in 2007, some managed service providers were talking about ITIL (Information Technology Infrastructure Library), a collection of best practices for IT activities and processes. Now as we all march toward 2009, the ITIL buzz is growing across the managed services market. Here’s why.
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ITIL: Part of Your 2009 Managed Services Strategy?
Posted October 8th, 2008 by The VAR Guy
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