A recent survey commissioned by IDrive and conducted by Harris Interactive shows that many people are tackling a common high-tech problem in a surprisingly low-tech way. In response to a question about how they get existing contact info into a new smartphone, 27% of respondents said they manually entered the contacts. IDrive estimates each manual entry takes about 1.3 minutes, a not insubstantial period of time for those with dozens or even hundreds of contacts.
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Don’t Overlook the Small Stuff When Dealing with SMBs
Posted September 12th, 2011 by Dan Berthiaume
You Stink At Sales; Here’s Why
Posted June 16th, 2011 by David Bellini
If you’re like me, you were a great technician who decided to start your own business. As your company grew, you learned to be a good leader by being the best engineer your company. But sales? In order to be a good sales leader, you have to embrace sales and drive the adherence to a sales process. Not easy when you’re a techie at heart.
Selling Managed Services: Find & Listen to Decision Makers
Posted March 29th, 2011 by Matthew Graven
In an economy of limited budgets and shrinking workforces, selling new services can be a tricky proposition. How can an MSP leverage the changing nature of how business is done as a value proposition for businesses to invest in new managed services?
PEER 1 Hosting Launches Partner Directory
Posted October 14th, 2010 by Matthew Weinberger
PEER 1 Hosting looks to enhance its relationship with the IT channel with the launch of a partner directory designed to connect customers with service providers. Here’s the scoop.
Five Places to Find MSP Sales Talent
Posted June 10th, 2008 by Joe Panettieri
I hear it all the time: When VARs transition to a managed services business model, they often turn over some (or all) of their sales staff. So where can you find new sales talent that eagerly embraces change and new challenges? Here are five suggestions:
Five Ways to Engage New Customers
Posted May 29th, 2008 by Joe Panettieri
When it comes to bonding with potential customers, many managed service providers (MSPs) earn failing grades. In fact, some MSPs actually drive would-be customers away because they don’t take some simple steps to drive communication on their web sites.
Blackboard Reveals SaaS Financial Trends
Posted May 8th, 2008 by Joe Panettieri
Evidence is mounting that the software as a service (SaaS) industry is doing well — but not quite as well as financial analysts had expected. The latest anecdote comes from Blackboard Inc., a company that offers hosted applications to colleges and universities.
Managed Services: Top 5 Rookie Sales Mistakes
Posted April 2nd, 2008 by Joe Panettieri
It’s the biggest challenge facing managed service providers: How do you transition your sales force from transactional selling to managed services solution selling?
Take Control of Your Demand Generation
Posted March 20th, 2008 by Maurice Saluan
If your client base isn’t growing, you can’t be happy and furthermore you’ll find it harder and harder pay the bills. Your support structure should allow you bring on more new clients and less new employees, if you’ve set up your assembly line properly. If you haven’t, that’s a problem that will require much more time to cover.
