MSPWorld, the MSPAlliance’s conference for managed services providers, will be co-located this year at ITExpo West 2010, scheduled for Oct. 4-6 in Los Angeles. The move potentially opens up MSPWorld to a broader audience of Internet Telephony experts, but MSPWorld will also need to compete with roughly six other conferences that will be co-located at ITExpo. Here are the details.
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MSPWorld 2010 Lands At ITEXPO West
Posted March 9th, 2010 by Joe Panettieri
MSPs: Reinvention Once Again Is the Key to Success
Posted March 8th, 2010 by Bob Godgart
In today’s fast-paced world of technology, new IT issues — and new solutions — can arise in the blink of an eye. This poses a unique challenge for MSPs and VARs trying to stay ahead of the game while simultaneously working to contain costs and maximize ROI. After all, if you can’t or don’t evolve with ongoing service advancements you will quickly begin to lose customers to those competitors who continually find ways to reinvent themselves. So, what’s your next move? Here’s some guidance.
The MSP Software Landscape: Autotask’s Views
Posted February 19th, 2010 by Joe Panettieri
As Kaseya introduces some PSA capabilities and ConnectWise Capital invests in LabTech, I reached out to Autotask for their views on the MSP software market, the competitive landscape, and product interoperability. Autotask Chief Marketing Officer Bob Vogel (pictured) responded to my inquiry with several key points. Here they are.
OWN Launches Sync Tool for ConnectWise
Posted February 18th, 2010 by Joe Panettieri
Own Web Now (OWN) has launched a synchronization tool that apparently automates billing between ConnectWise and OWN’s cloud services for managed services providers (MSPs). According to OWN CEO Vlad Mazek, his company completed similar work for the Autotask platform in 2009. Here are some details about OWN’s synchronization tools for PSA (professional services automation) platforms.
Increasing Business Efficiency: Nine Questions You Need to Ask
Posted February 4th, 2010 by Bob Godgart
To follow the ideas I presented in my January blog post, Getting Ready for the Rebound, we’re all looking to do more with less in 2010. That’s easy to say, but executing the concept in your day-to-day-operations can be a challenge. Here are nine questions you need to consider as you strive to make your business more efficient.
MSPs Create Managed Services Middleware Market
Posted January 28th, 2010 by Joe Panettieri
A software market for MSP middleware seems to be emerging. From Rezitech to Directive Technology Integrators, managed services providers (MSPs) are writing middleware for PSA (professional services automation) platforms like Autotask and ConnectWise. Here’s a closer look at the trend.
PSA Software: Standard Operating Procedure?
Posted April 23rd, 2009 by Joe Panettieri
The stat of the day: During the HTG 2009 Summit and Q2 peer group meeting in Dallas, virtually all of the 300-plus attending solutions providers indicated that they’re using PSA (professional services automation) software.
Vodcast: Autotask CEO Bob Godgart
Posted April 1st, 2009 by Joe Panettieri
The Autotask Community Live conference wrapped up yesterday. But the steady flow of content from the conference continues. Here’s my conversation with Autotask CEO Bob Godgart. He provides a healthy reminder that some managed service providers are cutting staff during the recession. But Godgart also delivers some optimistic messages — including a new strategy to eliminate the wall between MSPs and corporate IT. Take a look.
Autotask Integrates With OnForce Marketplace
Posted August 19th, 2008 by Joe Panettieri
It’s official. Autotask and OnForce have integrated their online platforms, allowing managed service providers and solutions providers to more easily outsource IT projects to one another. The integration work debuted at Everything Channel’s Xchange ‘08 Summit, held this week in Dallas, Texas. Here’s why MSPs should care.
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