So much for a summer break here in North America. The channel conference machine is preparing to rev its engine again. Some MSPmentor readers are hitting the road over the next few weeks — surfacing at CompTIA Breakaway, HostingCon, VMworld and XChange, among other destinations. But before you head to your local airport here are seven managed services blogs that MSPmentor didn’t have time to write for the week ending July 29, 2011.
Seven Managed Services Blogs MSPmentor Didn’t Write: July 29
Seven Managed Services Blogs MSPmentor Didn’t Write: April 15
I’m in catch-up mode, sorting through my inbox after another week on the road. Thanks to those who sent across news tips. We’ll give them all a closer look — including these seven managed services blog entries the MSPmentor team didn’t have time to write for the week April 15, 2011.
Work Market Prepares Free PSA In The Cloud
Former OnForce CEO Jeffrey Leventhal is preparing his next business move. It’s called Work Market — a SaaS-based labor resource management platform for VARs and managed services providers. Work Market, hosted in the Amazon Elastic Compute Cloud (EC2), is set to include a range of features — including some PSA (professional services automation) capabilities. Here’s the strategy.
CompTIA Breakaway: Seven Managed Services Highlights, Day 1
Hundreds of VARs and managed services providers are attending this week’s CompTIA Breakaway conference in San Antonio, Texas. There’s plenty of official managed services news at the conference. And there also are numerous rumors in the halls. Here are seven managed services highlights from the first day of the conference.
OnForce: IT Sector Recovery Slow But Steady
OnForce, the service provider marketplace, today reveals the OnForce Services Marketplace Index (OSMI) results for Q1 2010. OSMI is designed to reveal IT spending and project trends across the U.S. The latest results show some positive IT trends, but OnForce Director of Marketing Diana Ermini says now’s not the time for irrational exuberance. Here’s why.
Seven Managed Services Blog Entries We Didn’t Write: March 19
Another week has flown by. Missed deadlines. Dropped cell phone calls. Delayed video posts. Boy, I’m on a roll. Kidding aside, here are seven managed services blog entries that MSPmentor didn’t have time to write for the week ending March 19, 2010.
ConnectWise Partner Summit: Six Managed Services Videos
During the ConnectWise Partner Summit, MSPmentor sat down with a range of managed services experts. In the following MSPmentor FastChat videos, we covered such topics as hardware as a service (HaaS), MSP-to-MSP collaboration, sales and business development, online marketing for MSPs and email security. Here are six FastChat videos with a range of MSP industry experts…
Service Provider Marketplace Receives Funding
Jobvana, which positions itself as an online marketplace where you can find trusted service providers, has received an undisclosed amount of financing from Rally Capital to help marketing efforts. But what exactly is Jobvana, and can online marketplaces really help managed service providers (MSPs) score new business? Here are some thoughts.
Autotask Conference Preview: 5 Anticipated Discussion Points
Amy Katz and I land in Nashville, Tenn., this Sunday (March 29) for the Autotask Community Live conference. The grapevine tells me roughly 300 IT service providers and managed service providers will converge on Nashville for the conference, plus many of the remote monitoring tool providers will be on hand. Here are five discussion points we’ll be tracking at the event.
Level Platforms, Managed Services Head for Home
I’m often skeptical when I hear about managed service providers targeting the SOHO (small office/home office) and consumer markets. But perhaps it’s time for me to change my tune. Recent developments and trends — involving such companies as LPI Level Platforms Inc., Cisco Systems Inc. and OnForce — suggest there are niche opportunities for MSPs servicing SOHOs and consumers. Here are some perspectives and developments.
TelePresence: The Next Hardware as a Service?
Watch the video above from Cisco Systems and Tata Communications, and you’ll see the “start” of the TelePresence revolution. But where is next-generation video conferencing heading next? Right into the living room, thanks to Cisco, OnForce, LifeSize Communications — and a range of managed service providers. Here’s how the market may unfold, and the roles MSPs and hardware as a service (HaaS) will play.
ConnectWise, OnForce: On A Collision Course?
At first glance, ConnectWise and OnForce have vastly different business strategies. But take a closer look and you’ll find that the two companies appear to be on a collision course — especially as managed service providers (MSPs) seek to outsource work to one another through trusted partnerships.
XChange ’08: Autotask, OnForce Partner Up
At the Everything Channel conference (Aug. 17-20, Dallas), Autotask and OnForce expect to announce an integration partnership, MSPmentor has learned. The deal will allow Autotask customers to easily outsource IT projects and tasks to OnForce — the marketplace for computer repair services and IT consultants, according to several sources in the know.
PartnerPedia Social Network: Launching In July
PartnerPedia — a new social network for managed service providers and VARs — is set to launch in July. The site is the latest online community that allow MSPs and IT service providers to network, collaborate and outsource work to one another.
OnForce: Delivering the Last Mile for Managed Services?
In the 1990s, long distance phone companies wanted to offer “last mile” local phone services. Now, a similar trend is emerging in the managed services market — where regional and even national MSPs want to offer personalized, local, on-site services.
The Next MSP Trend: Outsourcing Management?
We were meeting for breakfast, but Autotask CEO Bob Godgart wasn’t ready to pick up his fork. Instead, he opened his HP notebook and walked me through his vision for multi-partner customer engagements. Everyone from ConnectWise to OnForce (and soon, Partnerpedia) has communities to help VARs and managed service providers outsource work to one another. But I could tell Godgart has something different in mind. So we pushed aside breakfast, and dove into conversation.
Kaseya Extends Safety Net to Managed Service Providers
Sometimes, managed service providers (MSPs) struggle to scale their business while fulfilling service level agreements (SLAs) with customers. With that challenge in mind, Kaseya has launched Network Operations Center (NOC) Assist, which allows MSPs to leverage Kaseya’s talent pool without hiring more full-time employees.
Branding: Skip the Lite Stuff
Autotask made an intriguing move this week with its product branding. Solutions providers and software companies should take note. As Autotask prepared to launch an entry-level MSP solution, the company must have been tempted to call it “Autotask Lite.” In my humble opinion that would have been a mistake. Here’s why.
