During the ConnectWise Partner Summit, MSPmentor sat down with a range of managed services experts. In the following MSPmentor FastChat videos, we covered such topics as hardware as a service (HaaS), MSP-to-MSP collaboration, sales and business development, online marketing for MSPs and email security. Here are six FastChat videos with a range of MSP industry experts…
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ConnectWise Partner Summit: Six Managed Services Videos
Posted November 9th, 2009 by Joe Panettieri
Service Provider Marketplace Receives Funding
Posted June 24th, 2009 by Joe Panettieri
Jobvana, which positions itself as an online marketplace where you can find trusted service providers, has received an undisclosed amount of financing from Rally Capital to help marketing efforts. But what exactly is Jobvana, and can online marketplaces really help managed service providers (MSPs) score new business? Here are some thoughts.
Autotask Conference Preview: 5 Anticipated Discussion Points
Posted March 27th, 2009 by Joe Panettieri
Amy Katz and I land in Nashville, Tenn., this Sunday (March 29) for the Autotask Community Live conference. The grapevine tells me roughly 300 IT service providers and managed service providers will converge on Nashville for the conference, plus many of the remote monitoring tool providers will be on hand. Here are five discussion points we’ll be tracking at the event.
Level Platforms, Managed Services Head for Home
Posted January 29th, 2009 by Joe Panettieri
I’m often skeptical when I hear about managed service providers targeting the SOHO (small office/home office) and consumer markets. But perhaps it’s time for me to change my tune. Recent developments and trends — involving such companies as LPI Level Platforms Inc., Cisco Systems Inc. and OnForce — suggest there are niche opportunities for MSPs servicing SOHOs and consumers. Here are some perspectives and developments.
TelePresence: The Next Hardware as a Service?
Posted December 30th, 2008 by Joe Panettieri
Watch the video above from Cisco Systems and Tata Communications, and you’ll see the “start” of the TelePresence revolution. But where is next-generation video conferencing heading next? Right into the living room, thanks to Cisco, OnForce, LifeSize Communications — and a range of managed service providers. Here’s how the market may unfold, and the roles MSPs and hardware as a service (HaaS) will play.
ConnectWise, OnForce: On A Collision Course?
Posted September 22nd, 2008 by Joe Panettieri
At first glance, ConnectWise and OnForce have vastly different business strategies. But take a closer look and you’ll find that the two companies appear to be on a collision course — especially as managed service providers (MSPs) seek to outsource work to one another through trusted partnerships.
XChange ‘08: Autotask, OnForce Partner Up
Posted August 5th, 2008 by Joe Panettieri
At the Everything Channel conference (Aug. 17-20, Dallas), Autotask and OnForce expect to announce an integration partnership, MSPmentor has learned. The deal will allow Autotask customers to easily outsource IT projects and tasks to OnForce — the marketplace for computer repair services and IT consultants, according to several sources in the know.
PartnerPedia Social Network: Launching In July
Posted June 27th, 2008 by Joe Panettieri
PartnerPedia — a new social network for managed service providers and VARs — is set to launch in July. The site is the latest online community that allow MSPs and IT service providers to network, collaborate and outsource work to one another.
OnForce: Delivering the Last Mile for Managed Services?
Posted June 18th, 2008 by Joe Panettieri
In the 1990s, long distance phone companies wanted to offer “last mile” local phone services. Now, a similar trend is emerging in the managed services market — where regional and even national MSPs want to offer personalized, local, on-site services.
The Next MSP Trend: Outsourcing Management?
Posted June 3rd, 2008 by Joe Panettieri
We were meeting for breakfast, but Autotask CEO Bob Godgart wasn’t ready to pick up his fork. Instead, he opened his HP notebook and walked me through his vision for multi-partner customer engagements. Everyone from ConnectWise to OnForce (and soon, Partnerpedia) has communities to help VARs and managed service providers outsource work to one another. But I could tell Godgart has something different in mind. So we pushed aside breakfast, and dove into conversation.
Kaseya Extends Safety Net to Managed Service Providers
Posted April 29th, 2008 by Joe Panettieri
Sometimes, managed service providers (MSPs) struggle to scale their business while fulfilling service level agreements (SLAs) with customers. With that challenge in mind, Kaseya has launched Network Operations Center (NOC) Assist, which allows MSPs to leverage Kaseya’s talent pool without hiring more full-time employees.
Can OnForce “Turbo Charge” Managed Services?
Posted November 7th, 2007 by Joe Panettieri
OnForce Senior VP Nadjarian
Branding: Skip the Lite Stuff
Posted September 28th, 2007 by Joe Panettieri
Autotask made an intriguing move this week with its product branding. Solutions providers and software companies should take note. As Autotask prepared to launch an entry-level MSP solution, the company must have been tempted to call it “Autotask Lite.” In my humble opinion that would have been a mistake. Here’s why.
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