James Zachman is adding another twist to the Master MSP business model. As president of Real Time Data Services LLC, Zachman is leveraging offshore support in New Delhi, India, while continuing to build out his managed services business in Newport Beach, Calif.
Zachman says his company is blending:
- MSP platform hosting;
- software as a service (SaaS);
- 24×7 network operation center (NOC) initiatives; and
- help desk support services.
If Real Time Data Services truly delivers on all of those efforts, it’s the latest example of SaaS converging with the MSP industry. Read More >
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