Here’s an eye-opening statistic: MSPmentor spends considerable time telling managed services providers (MSPs) how to leverage social media. But perhaps it’s time to rethink those efforts. The reason: 80 percent of small-business owners don’t really use use social media, according to survey results from Network Solutions and the Center for Excellence in Service at the University of Maryland’s Smith School of Business.
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MSPs: Why 80% of Your Social Media Efforts May Miss the Mark
Posted February 7th, 2011 by Joe Panettieri
Amid Financial Crisis, MSPs Must Learn From Utilities
Posted October 13th, 2008 by Joe Panettieri
Yes, the managed services industry continues to grow during the current economic crisis. However, it’s important to note: Even if you introduce services that your customers crave, some customers may fail to pay you.
Can You Still Finance the Company Car?
Posted September 26th, 2008 by Joe Panettieri
In order to keep employees loyal, some managed service providers offer company cars to their field support staff. But continuing that company perk over the long haul could become more difficult during the credit crunch.
