Generally speaking, the best-run managed services providers use PSA (professional services automation) software. Within the MSP community, the best-known PSA platforms include Autotask, ConnectWise and Tigerpaw Software. But here’s an interesting twist: At the high-end of the market, NetSuite has been pitching OpenAir, a cloud-based PSA system that many large IT consulting firms have adopted. So how does the NetSuite strategy differ from more traditional PSA offerings in the channel? I gathered some thoughts from NetSuite CEO Zach Nelson during the SuiteWorld conference today in San Francisco.
2 comments
NetSuite CEO Describes Cloud PSA Strategy Called OpenAir
Posted May 10th, 2011 by Joe Panettieri
Seven Managed Services Blogs MSPmentor Didn’t Write: April 8
Posted April 10th, 2011 by Joe Panettieri
I’m hanging out at the Synnex Varnex conference today in Boston — and catching up on some work — before heading to Ingram Micro VTN in Chicago on Monday night. Among my key tasks today: Telling you about the seven blog entries MSPmentor didn’t have time to write for the week ending April 8, 2011. Here they are…
Seven Managed Services Blogs MSPmentor Didn’t Write: Feb. 4
Posted February 6th, 2011 by Joe Panettieri
Frequent MSPmentor readers already know set-up: We never have quite enough time to transform every content idea we have into a blog. So, instead of abandoning ideas we share the brainstorm here each Friday. Indeed, here are seven managed services blog entries MSPmentor didn’t have time to write for the week ending February 4, 2011.
Seven Managed Services Blogs MSPmentor Didn’t Write: Nov. 26
Posted November 27th, 2010 by Joe Panettieri
Happy Belated Thanksgiving to MSPmentor’s US readers. Even as the MSPmentor staff relaxes for the holiday, our team is hard-at-work on some surprises for December 2010. That means, once again, we didn’t have time to complete every news story we pursued this past week. So here are seven managed services blog entries the MSPmentor team didn’t write for the week ending Nov. 26, 2010.
Boomi Grows Cloud Integration in 2010
Posted August 12th, 2010 by Matthew Weinberger
Boomi, the self-described “Integration Cloud Company,” has announced record growth in the first six months of 2010, adding 150 new customers and tripling subscription revenues year over year. Here’s a closer look at the company.
Australia: Will Consulting Firm Give Tigerpaw Software a Lift?
Posted June 23rd, 2010 by Joe Panettieri
Tigerpaw Software is the latest North American software company to zero in on Australia’s managed services market. The PSA (professional services automation) software developer is partnering up with an Australian consulting firm to help speed Tigerpaw deployments among VARs and MSPs working down under. Here are the details.
NetSuite Launches Cloud Manufacturing Suite
Posted June 4th, 2010 by Matthew Weinberger
NetSuite, which increasingly promotes SaaS through the channel, has launched the NetSuite Manufacturing Edition, a cloud solution for global midsize manufacturers. Here’s the scoop.
IBM Connects its Cloud to NetSuite
Posted May 6th, 2010 by Matthew Weinberger
IBM’s acquisition of Cast Iron Systems is already paying a dividend, as Big Blue announces a partnership with NetSuite to integrate their respective cloud solutions. The goal: ERP, delivered as a service, and fully integrated with on-premise systems.
Seven Managed Services Blog Entries We Didn’t Write: April 23
Posted April 25th, 2010 by Joe Panettieri
The Ingram Micro VTN event is over. Now, I’m heading off to the HP Americas Partner Conference and Cisco Partner Summit, as is my blogging partner in crime. Last week was pretty intense covering Ingram as well as Autotask Community Live in Florida. Here are seven managed services blog entries the MSPmentor team didn’t have a chance to write for the week ending April 23, 2010.
NetSuite Financial Results: SaaS Reality Check
Posted July 31st, 2009 by Joe Panettieri
I still believe — strongly — in software as a service (SaaS). But it’s critically important to keep SaaS market realities in perspective. Is SaaS really that hot? Or is the market lukewarm? The answer varies from company to company. But here are some important clues from NetSuite, one of the most successful publicly held SaaS software providers.
ZOHO: Blending SaaS And Managed Services
Posted July 23rd, 2009 by Joe Panettieri
Consider two of the biggest questions facing MSPs: First, how will managed services and SaaS (software as a service) converge with one another? Second, what role will MSPs play in that convergence? Take a look at ZOHO Corp. and you might begin to find some key trends and answers. Here’s why.
Gartner: The Great SaaS Debate
Posted July 9th, 2009 by Joe Panettieri
Generally speaking, I respect Gartner’s research. I’ve quoted Gartner’s analysts since about 1992. But a recent Gartner report suggests businesses are only “somewhat satisfied” with software as a service (SaaS). I know SaaS has its flaws and challenges. But are businesses only “somewhat” satisfied with SaaS? Really?
SaaS Stocks Up Nearly 30% In First Half 2009
Posted July 3rd, 2009 by Joe Panettieri
The worst of times have turned into the best of times for software as a service (SaaS) stocks. After a horrid performance in 2008, SaaS stocks rallied nearly 30 percent during the first half of 2009, according to Nine Lives Media Inc.’s SaaS 20 Stock Index. Here’s a look at the SaaS leaders to date…
SaaS Stocks Continue Winning Streak
Posted April 11th, 2009 by Joe Panettieri
After a depressing 2008, software as a service stocks continue to rally in 2009. The latest example: Our SaaS 20 Stock Index rose 3.45 percent for the week ending April 10, and the index is up 8.68 percent since the start of 2009. Here’s a quick look at the SaaS industry’s year-to-date winners and losers.
The SaaS Bubble Already Burst (But Don’t Panic)
Posted March 17th, 2009 by Joe Panettieri
Examiner.com openly wonders if software as a service (SaaS) is the next tech bubble that will burst. The piece was written March 13 — a day after I asked if the MSP bubble would pop. But I think the Examiner’s views are painfully out of date. In fact, our own SaaS 20 Stock Index shows the SaaS market bubble burst in early 2008. Now, I think the SaaS industry is on the road to recovery and doing just fine, thank you. Here’s why.
NetSuite Winning Back Wall Street?
Posted February 16th, 2009 by Joe Panettieri
Software as a service (SaaS) stocks fell slightly during the week ended February 13, but shares of NetSuite (N) — provider of on-demand ERP software — continue to rally. Here’s a look at the overall SaaS 20 Stock Index plus the reasons driving NetSuite’s recent rally.
Software as a Service Stocks Down 5% In 2009
Posted January 25th, 2009 by Joe Panettieri
Our SaaS 20 stock index, which tracks software as a service stocks, is now down more than 5 percent in 2009, having slipped a nominal 1.22 percent for the week ended January 23. Here’s a look at the weekly SaaS winners and losers.
NetSuite: Bad News, Good News for Software as a Service
Posted November 4th, 2008 by Joe Panettieri
NetSuite, one of the software as a service (SaaS) industry’s key players, remains stuck in a financial paradox: Even as the company’s revenues rise dramatically, NetSuite’s stock remains depressed. What does that say about the SaaS market as a whole?
Software as a Service Stocks Rise Nearly 4 Percent
Posted September 21st, 2008 by Joe Panettieri
While financial stocks were on a roller coaster ride, software as a service (SaaS) stocks delivered a strong showing for the week ended Sept. 19. In fact, MSPmentor’s SaaS 20 Stock Index rose 3.81% on the week. It was the first time the index rose since mid-August.
SaaS Stocks Down 12% So Far In 2008
Posted June 9th, 2008 by Joe Panettieri
The next time somebody tells you software as a service (SaaS) is a home-run opportunity, tell them to take a close look at MSPmentor’s SaaS 20 Stock Index, which tracks many of the world’s “leading” SaaS companies.
The Biggest Threat to Managed Service Providers
Posted May 5th, 2008 by Joe Panettieri
What’s the single biggest threat to managed service providers:
- Commoditization?
- Big vendors like Dell entering the market?
- The economy?
Actually, I think it’s something else.
Wall Street: Turning Sour On NetSuite, SaaS?
Posted May 5th, 2008 by Joe Panettieri
Talk about role reversal. A few months ago, RightNow was plummeting and NetSuite was skyrocketing. But the two software as a service (SaaS) companies appear to have traded places. Only a day after RightNow announced financial progress, NetSuite delivered growth projections that disappointed Wall Street.
NetSuite IPO: Worth Watching
Posted December 10th, 2007 by Joe Panettieri
Managed service providers should keep a close eye on NetSuite this month. The hosted accounting software provider is launching its initial public offering on our about December 20. NetSuite’s performance on Wall Street could provide some clues about the evolving software-as-a-service landscape.
