Webcast Today: Partner Effectively on Cloud Backup

Don’t forget to join us today (Wednesday, February 8, 2012) for our Channel Expert Hour webcast. Two top MSPs — Data Storage Corp. and Bumi (Backup My Info!) — and Asigra will share their secrets to cloud backup. Learn how you can set your own cloud storage pricing, margins and service level agreements. But most of all: Learn the key questions Data Storage Corp. and Bumi asked while investigating potential cloud storage partnerships.

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Help Wanted: Customer Service, Sales Reps for MSPs

The MSPmentor Job Board continues to promote career openings for executives, sales professionals and technical experts in the managed services and cloud computing services markets. The latest opportunities include careers for customer service and sales representatives, account managers and IT professionals.

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Help Wanted: Managed Services Consultants, Sales Reps

Help Wanted LogoThe MSPmentor Job Board has picked up in 2012 right where it left off in 2011 — providing new weekly opportunities for technology consultants, engineers, and sales representatives. Companies throughout the U.S. are looking to add new, talented staff in order to hit the ground running this year. So be sure to check out the opportunities to available.

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Intel vPro: Critical Mass with Managed Services Providers?

Backed by continued Intel vPro marketing, a growing number of managed services providers (MSPs) are standardizing their customer environments on vPro technology. And MSP software vendors are responding accordingly. The two latest examples involve Kaseya and Bomgar, respectively, introducing new Intel vPro integrations. Here are the details.

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Help Wanted: MSP Engineers, Business Development Reps

MSPmentor Job Board Help WantedThe MSPmentor Job Board has begun 2012 in style with several new positions for professional engineers, technicians and sales representatives in the managed services market. The Holiday lull in the workplace is coming to an end and MSPs are on the hunt for talented employees who can help them flourish in 2012. That may mean you…

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Forecast: SMB Tablet, iPad Spending In 2012 Will Be Big

Tablet Sketch Small and midsize businesses (SMBs) apparently have growing plans for tablet computers and Apple iPad purchases in 2012, according to The NPD Group, a consumer market research firm. For managed services providers, SMB tablet spending plans for 2012 reinforce the need for proactive mobile device management (MDM) strategies, MSPmentor believes.

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MSPmentor and Nine Lives Media Acquired By Penton Media

I spend considerable time covering IT mergers and acquisitions. Now, it’s time for me to shift the spotlight directly onto our business. Specifically, Nine Lives Media Inc., the company behind MSPmentor, has been acquired by Penton Media. Effective immediately, the Nine Lives Media brands — MSPmentor, The VAR Guy and Talkin’ Cloud — are part of Penton’s Technology Group. But don’t call it an exit strategy. This is an acceleration strategy. Here’s why.

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How Much Can MSPs Charge for Mobile Managed Services?

When the managed services industry got its start, many MSPs charged customers on a per device basis — per desktop and per server. Fast forward to the present and the old per-device model may be breaking down, especially as users juggle multiple devices — desktops, notebooks, tablets and smart phones. The big question: Can MSPs generate incremental revenues from mobile device management?

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Microsoft Worldwide Partner Conference Road Trip: Join Us

It’s not quite the Wolfpack. But MSPmentor and The VAR Guy have a special offer for readers who are traveling from San Francisco to Los Angeles for Microsoft Worldwide Partner Conference 2011. Up to three readers are invited to join the ultimate road trip — driving down the California coastline on July 9 (Saturday) and July 10 (Sunday) — before arriving at Microsoft WPC 2011. Here are the details.

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MSPmentor 100: 7ticks, Owned By Interactive Data, Gets Transparent

We’re set to unveil the fourth-annual MSPmentor 100 list during a February 16 webcast. In the meantime, MSPmentor is checking in with companies that landed on our third-annual list. Today’s profile focuses on 7ticks, now a subsidiary of Interactive Data. 7ticks is an MSP focusing on the global electronic financial market and offering an ultra-low latency trading infrastructure because “milliseconds matter,” according to the company. Scott Caudell,  7ticks co-founder and currently vice president of IT infrastructure at Interactive Data 7ticks, walked me through the latest goings on at the MSP.

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Ask a Mentor: How to Set Managed Services Prices?

Each Tuesday, MSPmentor’s Ask a Mentor service publishes a reader question and invites you to weigh in with recommendations. This week’s question comes from an MSP based in Florida. Here’s the question and our reply…

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Ask A Mentor: India-Based MSP Seeks Guidance

Each Tuesday, MSPmentor’s Ask a Mentor service publishes a reader question and invites you to weigh in with recommendations. This week’s question comes from an MSP based in Bangalore, India. Here’s the question and our reply…

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Last Call: MSPmentor 100 Survey Ends Today – 8 Reasons to Participate

Attention top managed services providers: The fourth annual MSPmentor 100 survey closes TODAY (Friday, December 17). For those who’ve missed our reminders: Here are eight reasons why small, midsize and large managed services providers should participate in the global survey…

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MSPmentor 100 Survey: Eight Reasons to Act Now

Attention top managed services providers: The fourth annual MSPmentor 100 survey closes this Friday, December 17. Why should you participate in the global survey? And what are the potential benefits to all participating MSPs? Here are eight answers to those key questions…

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MSPmentor Launches Sister Site: Talkin’ Cloud

Nine Lives Media Inc., parent of MSPmentor, today launched Talkin’ Cloud — the first video blog and forum for cloud computing in the IT channel. Once you read the official news release you’ll understand how Talkin’ Cloud complements our existing brands (MSPmentor and The VAR Guy). Here are some quick thoughts on the topic.

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Cloud Computing and MSPs: Friends or Foes?

Is cloud computing hot or hype? Will cloud computing bolster managed services providers — or destroy MSP revenue streams? Nine Lives Media Inc., creators of MSPmentor, provides the platform for answers starting December 7.

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What Is MSPmentor Doing Next?

Question: What are Autotask, ClearCenter, ConnectWise, CMIT Solutions, Rackspace, Trend Micro and Zenith Infotech all talking about? Nine Lives Media Inc. — the team that brought you MSPmentor — invites you to find the answer here…

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Help Wanted: Senior Contributing Editor/Webcasts

As I hinted a few weeks ago, Nine Lives Media Inc. (MSPmentor’s parent) remains in growth mode and we’re looking for new talent. We’re currently seeking a senior contributing editor to handle Webcast content development, speaker recruitment, slide and powerpoint preparation and potential event moderation. But that’s not all… Here are the details.

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15 Steps to Small Business MSP Success

Forgive me for stealing an idea from Inc. magazine (yet again). A few hours ago, Inc. published a list of “15 things every business owner needs to know.” It’s a solid list but I’d like to add a managed services twist to the discussion. So, here’s my own spin on Inc.’s timely list.

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Help Wanted: Managed Services & SaaS Careers

The MSPmentor Career Center remained active during the Memorial Day holiday weekend in the U.S. Check our job board and you’ll find new submissions — including marketing, sales and technical posts — in our free MSPmentor Career Center. Here are some quick details.

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Selling the Real Value of Managed Services

At Virtual Administrator, I get to work with a lot of small IT providers and Managed Services Practices. I have noticed a common mindset that many, if not most of them have that hinders their ability to get new clients and build a thriving business. They are fixated on selling their services purely based on cost and features.

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Join Us Wednesday: SaaS or On-premises MSP Software?

Join MSPmentor this Wednesday, May 5 at 2:00 p.m. eastern for our next MSPmentor Live webcast: SaaS vs. On Premises MSP Software. The webcast will be a 40-minute fireside chat — even more interactive — exploring the key business drivers for selecting on-premises or SaaS (software as a services) MSP platforms. Here’s some more background, including updated guest speaker information.

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Not All MSPs Will Smile in 2010

managed services 2010A new wave of optimism is building across the managed services market. Executives from Nimsoft, N-able and other software providers are making upbeat statements about 2010. I certainly agree with the core thesis — many MSPs are going to benefit from an improving economy. But I will repeat a familiar theme around MSPmentor: The rising economic tide won’t lift all MSP boats. Here’s why.

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