When a managed service provider stumbles, you can bet plenty of rivals will swoop in and try to steal the MSP’s customer base.
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What Happens When An MSP Goes Dark?
Posted December 29th, 2008 by Joe Panettieri
Managed Service Providers: Still Optimistic About 2009
Posted December 11th, 2008 by Joe Panettieri
Despite the recession, the vast majority of managed service providers expect their recurring revenue to rise dramatically in 2009, according to a real-time poll conducted during today’s MSPmentor Live: CEO Exchange Webcast.
Managed Services: Software Companies Turn to India
Posted December 11th, 2008 by Joe Panettieri
During a two-week road trip across North America, multiple managed service providers and software companies told me they are holding up relatively well during the recession. However, many of the sources told me they will be pleased to show “slight” growth in December 2008 vs. December 2007. Those same sources were expecting strong December growth only a few months ago.
Nimsoft CEO Hints At Another Strong Managed Services Quarter
Posted December 9th, 2008 by Joe Panettieri
Gary Read, CEO of Nimsoft, hints in his corporate blog that the software company is having another strong quarter. Of course: Things can certainly change over the next few weeks. But so far, so good according to Read’s blog.
How I Learned to Stop Worrying And Love the Recession
Posted December 2nd, 2008 by The VAR Guy
Special from MSPmentor’ sister site, TheVARguy.com: The VAR Guy is touring Silicon Valley this week. He met Netscape veterans launching a new company. He visited Trend Micro insiders. He spoke with the CEO of Nimsoft. During more than six hours of meetings, the recession was discussed for about 15 minutes. Fact is, savvy IT businesses aren’t bombing. And they aren’t bogged down in recession talk. Here’s a recap of Day 1 in Silicon Valley.
DirectPointe, Top MSP, Launches New Company
Posted November 28th, 2008 by Joe Panettieri
DirectPointe, the top managed service provider in our 2007-2008 MSPmentor 100 report, apparently has spun off a new company called CentralPointe. The start-up intends to blend open source and cloud computing to make IT more affordable and easier to manage. An official announcement about CentralPointe is expected the week of December 1, but here are some early details.
Tough Times? MSPs Say “Bring Them On”
Posted November 25th, 2008 by Jim Hamilton
Here are some media headlines I’ve come across recently:
- “Markets Plummet”
- “Enough Already!”
- and my personal favorite, “Ouch!”
Given all the bad economic news, you would think that managed service providers are cowering in a corner these days. While there is certainly lots of economic pain to go around, I’ve had discussions over the last few weeks with MSPs who are paradoxically optimistic about the future of their business in this difficult economic climate. So what’s behind all this optimism? Here are a few of my gleaned insights from those in the trenches:
Dazed and Confused: Microsoft’s SaaS Brands and Subscription Services
Posted November 20th, 2008 by Joe Panettieri
As a blogger who watches the software as a service (SaaS) and cloud markets, I find it nearly impossible to keep track of the SaaS brands and subscription services Microsoft continually launches, kills or repositions.
Managed Services: ADTRAN Partners With Level Platforms, N-able
Posted November 19th, 2008 by Joe Panettieri
ADTRAN Inc., which specializes in Ethernet and VoIP hardware, has quietly partnered with Level Platforms and N-able in the managed services market. Here are some quick details.
Professional Services Automation: Autotask Upgrades Autotask Pro and Autotask Go!
Posted November 18th, 2008 by Joe Panettieri
Autotask today is expected to announce upgrades to Autotask Pro and Autotask Go!, the company’s family of professional services automation (PSA) Software.
