Question: How can small and midsize businesses — such as accounting firms, legal firms and architectural companies — easily but securely share files with selected clientele? One potential answer is Box.net, a simple content management and storage service. Eager adopters include Network Depot, a managed service provider in Reston, Va. Here are some details.
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Box.net Shared Storage Meets Managed Services
Posted March 2nd, 2009 by Joe Panettieri
Managed Services Podcast: Ingram Micro Seismic VP Justin Crotty
Posted February 27th, 2009 by Joe Panettieri
This MSPmentor Live: Podcast wraps up our week-long look at the Master MSP (managed services provider) trend. Our guest is Ingram Micro Seismic VP Justin Crotty. Our conversation covers the following six topics…
Managed Services Podcast Featuring Ingram Micro Seismic VP Justin Crotty [ 13:02 ] Play Now | Play in Popup | DownloadPodcast: MSP Services Network (MSPSN) CEO Amy Luby
Posted February 26th, 2009 by Joe Panettieri
In today’s episode, MSP Services Network (MSPSN) CEO Amy Luby (pictured) describes her company’s position in the Master MSP market. This MSPmentor Live: Podcast also covers the following five key topics…
Podcast: Master MSP Amy Luby, CEO of MSP Services Network (MSPSN) [ 9:52 ] Play Now | Play in Popup | DownloadPodcast: Master MSP Lane Smith From Do IT Smarter
Posted February 25th, 2009 by Joe Panettieri
In today’s episode, Do IT Smarter President Lane Smith describes his company’s position in the Master MSP market. This MSPmentor Live: Podcast covers the following four key topics:
- An Overview: How Do IT Smarter got started
- Beyond hosting: What else master MSPs offer
- Do IT Smarter and the MSPAlliance
- Next moves for Do IT Smarter, and aspiring MSPs
Check the MSPmentor Live: Podcast Center each week for a new podcast. But just for this week, check back daily for a new Master MSP-focused interview.
Podcasts: Master MSP Week At MSPmentor
Posted February 24th, 2009 by Joe Panettieri
The buzz about Master MSPs continues to grow louder. But it’s unfair to lump all Master Managed Service Providers into a single bucket. Each Master MSP offers a slightly different mix of hosted services, training and support to peer VARs and aspiring MSPs. In order to shed more light on the Master MSP trend…
Podcast: Master MSP Chris Amori From Virtual Administrator
Posted February 24th, 2009 by Joe Panettieri
In today’s episode — part of our special Master MSP coverage this week — Virtual Administrator’s Chris Amori describes how his company is hosting Kaseya services for VARs and aspiring managed service providers. Plus, he describes Virtual Administrator’s next moves.
Podcast: Master MSP Chris Amori From Virtual Administrator [ 7:36 ] Play Now | Play in Popup | DownloadMSP Services Network Veteran Joins SecureMyCompany
Posted February 19th, 2009 by Joe Panettieri
An update from the managed services talent pool: Nancy Williams, a veteran of MSP Services Network (MSPSN), has joined SecureMyCompany as VP of community relations. Here’s a bit more on the move.
Managed Services: The Value Is the Service
Posted February 18th, 2009 by Justin Crotty
Generally speaking, IT managed service providers are technologists, both in training and previous professional pursuits. The managed services market is also highly fragmented, with a long list of small technology and software companies all battling for the attention and business of end users and IT service providers. The value focus in all of the selling and marketing efforts has resulted in a disturbing trend carried over from the hardware selling models: A focus on tools, technology, and features/functions. Here’s how to avoid that trap at all costs.
SecureMyCompany Veteran Joins MSP University
Posted February 17th, 2009 by Joe Panettieri
One of the most vocal personalities at SecureMyCompany — a Master MSP that hosts Kaseya software — apparently is leaving the company to join MSP University.
ADTRAN Launches n-Command MSP Platform
Posted December 15th, 2008 by Joe Panettieri
I hinted earlier this month that ADTRAN, which competes with Cisco Systems on some fronts, would be making aggressive moves into the managed services market. An official release about the managed services strategy surfaced today, with ADTRAN announcing n-Command MSP, a remote monitoring and management tool for VARs.
Managed Services Franchises Explained
Posted December 10th, 2008 by Joe Panettieri
How does a managed services franchise work? I posed that question to Jason Creally, VP of sales at The Utility Company, during a late-afternoon meeting on December 9. Creally walked me and Amy Katz (my business partner) through The Utility Company’s business model — which extends managed services out to more than 60 IT service provider franchisees across North America.
Pointivity Becomes Master MSP, Master SaaS Provider
Posted November 10th, 2008 by Joe Panettieri
Pointivity is the latest Web host and managed service provider to begin hosting services for other VARs and MSPs. The strategy involves a partner program for hosted Microsoft Exchange, SharePoint, Dynamics, Blackberry services, Global Relay email archiving and dedicated servers.
September: Best Month Yet for Ingram Micro Seismic
Posted October 29th, 2008 by Joe Panettieri
This just in: Ingram Micro Seismic, the distributor’s family of hosted services for VARs, signed up 52 new partners in September — the largest single month for net new partners, according to Ingram VP Justin Crotty.
Master MSPs: 20 Percent of the Managed Services Market?
Posted October 27th, 2008 by Joe Panettieri
So-called Master MSPs now represent nearly 20 percent of the managed service provider market, according to the ongoing MSPmentor 100 survey. Still, thriving as a Master MSP isn’t easy. Here’s why.
Network Depot Launches Hosted Kaseya Managed Services
Posted October 14th, 2008 by Joe Panettieri
Network Depot LLC, ranked No. 75 in last year’s MSPmentor 100 survey, is transforming itself into a Master MSP. The company has introduced a hosted Kaseya platform, known as Virtual Administrator, that small VARs can leverage.
Rise of the Managed Services Distributor
Posted September 24th, 2008 by Joe Panettieri
During the ConnectWise Partner Summit last week, CEO Arnie Bellini described how cloud computing would converge with managed services. Now, a research report from Techaisle also describes this convergence — and they coin the term Managed Services Distributor.
ConnectWise Partner Summit: Five Trends Worth Watching
Posted September 16th, 2008 by Joe Panettieri
When the ConnectWise Partner Summit kicks off this week in Orlando, Fla., I’ll be sitting down with managed service providers and vendors to gather their observations. Roughly 700 MSPs are expected to attend the event. Here are five key trends I expect to track at the conference.
Update: Avnet Technology Solutions’ OneTech Managed Services Strategy
Posted August 21st, 2008 by Joe Panettieri
I spoke with Avnet Technology Solutions on August 20 to get more details about their expanded OneTech Managed Services initiative, which the company announced earlier this week.
Ingram Micro Seismic Partner Conference: 3 Managed Services Trends
Posted August 11th, 2008 by Joe Panettieri
Roughly 175 solutions providers are gathering in Chicago this week for the Ingram Micro Seismic Partner Conference, which runs August 11 through 13.
Dell’s Next Move: A Master MSP Strategy
Posted June 23rd, 2008 by Joe Panettieri
As part of its ongoing managed services push, Dell hopes to launch a Master MSP strategy in late 2008 or early 2009, MSPmentor has learned. The move has potential implications for anyone involved in managed services. Here are some of the preliminary details, based on a conversation I had with Greg Davis, vice president and general manager of Dell’s Americas Channel Group.
What Is MSP Warehouse?
Posted June 18th, 2008 by Joe Panettieri
The folks at Secure My Company, which provides hosted security services to solutions providers, appear to be working on a new business called MSP Warehouse.
Update: NetEnrich, Level Platforms Reinforce the Master MSP Model
Posted April 25th, 2008 by Joe Panettieri
Do IT Smarter is doing it. Ingram Micro Seismic is doing it. The Utility Company is doing it. And now NetEnrich is doing it. I’m referring to the increasingly popular “Master MSP” business model, where VARs leverage software as a service (SaaS), and a third-party partner hosts and coordinates the VAR’s managed services platforms.
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