York Telecom (Yorktel), a visual collaboration solution provider, and Blue Jeans Network, a cloud-based video conferencing solution provider, have partnered to promote an enterprise class video conferencing solution, according to Yorktel.
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Yorktel, Blue Jeans Push Managed Video Conferencing Services
Posted December 9th, 2011 by Nicholas Mukhar
Azaleos Launches ViewX CIO Dashboard for IT Customers
Posted May 12th, 2011 by Nicholas Mukhar
The challenge: How can managed services providers (MSPs) continually show their business value and IT expertise to end-customers? One potential answer comes from Azaleos Corp., which has launched the Azaleos ViewX CIO Dashboard. The dashboard, available to end-customers, tracks the health of unified communications and other IT services that Azaleos manages.
Carousel Industries Acquires New York Managed Services Business
Posted April 1st, 2011 by Joe Panettieri
Carousel Industries, a managed services provider in Rhode Island, has acquired Juma Technology Corp.‘s IT consulting business. The move will help Carousel to sharpen its focus on managed unified communications services — particularly in the New York market, according to both companies. This is the 17th MSP-related merger or acquisition MSPmentor has spotted so far in 2011; the third M&A deal in recent days; and Carousel’s third acquisition of 2011. Here are the details.
Managed VoIP and PBX Services: Cloud or On-Premise?
Posted March 31st, 2011 by Joe Panettieri
In recent weeks, numerous technology companies have promoted cloud PBX and hosted VoIP services. No doubt, some managed services providers (MSPs) are embracing those services. But a lengthy list of VARs and MSPs continue to promote on-premise unified communications systems. Why’s that? Jason Waldrop, CEO of Connected WorkPlace Solutions — an MSPmentor 100 company and Cisco partner — provided some insights in a recent MSPmentor FastChat Video.
MSPs: Rolling Out Managed Unified Communications, VoIP?
Posted March 8th, 2011 by Joe Panettieri
For many managed services providers (MSPs), proactively monitoring PCs and servers is old news. Looking ahead, it seems like a growing number of MSPs are expanding their focus to managed unified communications and maybe even hosted PBX services. And companies like Cisco Systems, Intermedia, N-able, NetEnrich, Parallels and Tigerpaw Software are more than happy to accelerate the trend. Here’s the update — including the latest move by NetEnrich CEO Raju Chekuri (pictured).
Smoothstone, FusionStorm Partner on Managed Services
Posted October 5th, 2009 by John Moore
Smoothstone, which provides unified IP communications as managed services and cloud-based applications, is cultivating a partner ecosystem to deliver federated services. The latest example involves a partnership with FusionStorm, an MSPmentor 100 company. Here are some perspectives.
Melding Managed Services With Unified Communications
Posted February 25th, 2009 by Joe Panettieri
Long View Systems, an MSPmentor 100 company, is the latest managed service provider to push aggressively into the unified communications market. And I expect plenty of MSPs to follow Long View’s lead — especially as nimble UC start-ups like Unison Technologies counter entrenched giants like Cisco Systems and Microsoft.
Verizon Business Surpasses 4,000 Managed Services Customers
Posted November 13th, 2008 by Joe Panettieri
It’s time for MSPmentor to shift gears and spend a bit more time covering the emerging world of managed unified communications. There, big service providers such as Verizon are managing Cisco-oriented solutions for large enterprises.
Managed Services Innovation In A Basement
Posted August 18th, 2008 by Joe Panettieri
Sometimes, I find the most innovative managed service providers where I least expect them. A case in point: I visited Sytec Business Solutions — a managed service provider in Raleigh, North Carolina — on August 15. The company occupies an old Victorian home a few minutes from the heart of the city. There’s nothing flashy about Sytec Business Solutions or its headquarters.
Sytec Connects N-able Managed Services to Cisco Unified Communications
Posted August 18th, 2008 by Joe Panettieri
Sytec Business Solutions, a managed service provider in Raleigh, N.C., is developing middleware that bridges the gap between N-able and Cisco’s Unified Communications platform, dubbed Call Manager.
Presidio Launches Managed Unified Communications Services
Posted June 13th, 2008 by Joe Panettieri
Instead of betting the house on managed services, Presidio Network Solutions is setting up a business unit to specialize on network management services.
