As a blogger who watches the software as a service (SaaS) and cloud markets, I find it nearly impossible to keep track of the SaaS brands and subscription services Microsoft continually launches, kills or repositions.
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Dazed and Confused: Microsoft’s SaaS Brands and Subscription Services
Posted November 20th, 2008 by Joe Panettieri
Managed Services: ADTRAN Partners With Level Platforms, N-able
Posted November 19th, 2008 by Joe Panettieri
ADTRAN Inc., which specializes in Ethernet and VoIP hardware, has quietly partnered with Level Platforms and N-able in the managed services market. Here are some quick details.
Professional Services Automation: Autotask Upgrades Autotask Pro and Autotask Go!
Posted November 18th, 2008 by Joe Panettieri
Autotask today is expected to announce upgrades to Autotask Pro and Autotask Go!, the company’s family of professional services automation (PSA) Software.
Telstra, Jamcracker Launch SaaS and Managed Services
Posted November 17th, 2008 by Joe Panettieri
Talk about a small world. On November 13 I traded email with Mathew Dickerson, a managed service provider in Australia. He and I were discussing how Telstra — one of Australia’s top telecom service providers — may promote managed services and SaaS (software as a service) across the country.
How to Connect — And Reconnect — With Business Contacts
Posted November 17th, 2008 by Mitch York
I’ve spent a bunch of time the past several days thinking about ways to reconnect with people who’ve been important to me in various periods of my life. I’ve done a so-so job staying in touch, but the older I get the more important staying in contact feels.
Datacastle Gets Managed Services Funding
Posted November 14th, 2008 by Joe Panettieri
Despite all the bleak economic information around us, there are still some bright spots in the managed services market.
How to Turn Business Cards Into Revenue
Posted November 14th, 2008 by Joe Panettieri
I got an email yesterday from a managed service provider located in the Southeastern United States. In it, he wrote:
“Joe we have had three clients pare back their contracts just today due to layoffs. We charge by the machine. What are u hearing?”
Unfortunately, I’m hearing similar stories from across the United States. But I also heard a key story from a managed service provider in Michigan. Here’s how he’s staying close to customers and driving new revenue opportunities in the bad economy.
Memo to Managed Service Providers: Be George Costanza
Posted November 12th, 2008 by Joe Panettieri
Some technology vendors are canceling face-to-face events to conserve cash. Other technology pundits are embracing telepresence to drive video conference discussions.
The Economy: Three Timely Reality Checks
Posted November 11th, 2008 by Joe Panettieri
I’m starting to worry. About the economy? Not really. Instead, I’m worried about a self-fulfilling prophecy for managed service providers. The media is so consumed with negative economic news that more and more of us expect customers to stop spending on IT.
MaxSP Bolsters Data Protection Service
Posted November 11th, 2008 by Joe Panettieri
MaxSP, which appears to be a business continuity expert of sorts, says it has bolstered its Data Protection Suite with storage management software from Acronis.
