Will Wall Street Optimism Boost MSPs?

Two promising anecdotes from Wall Street this week: The economy is growing again. And for the third quarter, two-thirds of publicly held companies have delivered earnings that beat Wall Street’s expectations, according to WCBS Radio in New York. Here are some quick observations for managed service providers.

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MSPs: Time to Collect Unpaid Invoices

managed-servicesIf you believe the hype, managed services are recession proof. But here’s a confession: I don’t believe the hype. I’m hearing from more and more managed service providers (MSPs) that have stacks of unpaid invoices from customers. No doubt, those unpaid invoices hurt MSP cash flow, R&D and business planning. Here are some anecdotes I’ve heard from readers, plus some potential solutions to the unpaid invoice challenge.

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Managed Services Revenue: The Good (And the Bad)

Take a look at recent financial data points from CA Inc., Nimsoft and Siemens Enterprise Communications Group (SEN Group). You’ll notice an emerging trend: It’s hip to disclose recurring revenue and managed services revenue information. The reason: Wall Street and financial watchers consider the recurring revenue model a sign of business stability. Plus, there’s a need to rise above the MSP industry noise, where the mainstream press and some of the high-tech press continue to foolishly hype managed services as recession proof. Here’s some perspective…

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ConnectWise CEO Discloses 2009 Revenue Estimate

arnie-bellini-lowresDuring a wide ranging conversation at the Microsoft Worldwide Partner Conference (WPC09), ConnectWise CEO Arnie Bellini revealed to me a simple but dramatic mission for his company. Plus, Bellini pulled back the curtain a bit more on ConnectWise’s anticipated revenues and profits for 2009. Here are the details.

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Managed Services Sales In Q2: How Did You Do?

abcAs the second quarter nears its close for many technology companies, I’m curious: How are managed services sales holding up out in the market? Has your business resumed growth after the turbulent first quarter than many of us witnessed?

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Managed Services Revenue Lifts Dimension Data, AGT

More evidence that managed service providers (MSPs) can endure in difficult economic times: Dimension Data and Applied Global Technologies this week reported managed services as a key factor in fueling revenue growth.

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Nimsoft, The Planet: Financials Continue Strong

Managed Services Sales GrowthSometimes it’s difficult to measure the “health” of the managed services market because so many companies are privately held and don’t disclose financials. However, two companies — Nimsoft and The Planet — this week provided some important clues about their well-being and the continued growth of the managed services industry.

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Top 100 Managed Service Providers Grew 60% In 2008

MSPmentor 100 top managed service providersAccording to the second-annual MSPmentor 100 survey results — which we’ll release in February 2009 — the world’s top 100 managed service providers experienced strong growth in 2008. As a whole, the MSPmentor 100 companies increased their recurring managed services revenue 60 percent in 2008 vs. 2007. But that’s not all.

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Momentum’s Managed Services Revenue Rises Nearly 50%

managed services revenueMomentum Advanced Solutions Inc., a publicly held IT service provider in Canada, says its 2Q managed services revenue jumped 48% to $2.24 million, up from $1.51 million for 2Q the previous year. I’m assuming the results are in Canadian dollars. Regardless, the percentage growth is impressive and reassuring for those promoting managed services.

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Small Businesses And MSPs: My Big Concern

Small US businesses cut 79,000 jobs in November, the sharpest decline in seven years. The information, reported by Inc.com, is critical warning to managed service providers.

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The Average Managed Service Provider: $3.9 Million In Revenue

There are roughly 8,000 managed service providers in the United States, and the typical managed service provider generates $3.9 million in annual revenue.

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Kaseya: Another Record Quarter?

While speaking with a few trusted sources on July 21, I heard Kaseya has generated record quarterly revenue in North America and Europe, among other regions. Sales were also strong and continued to grow in Australia. Here’s a bit more on the rumblings, and their implications for the broader managed service market.

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