I’ve been predicting for a few months that TelePresence — loosely defined as next-generation videoconferencing gear — will emerge as a big opportunity for managed service providers.
Cisco and AT&T finally backed up my claims this week, by announcing a managed TelePresence initiative. The official press release included the standard jargon. But Cisco’s own company blog actually adds some timely perspective to the news. Here’s why.
My email inbox today had a Webinar invite from Dell. The company on April 22 plans to educate corporate customers about Everdream, a remote administration and asset management tool for PCs and mobile systems.
Now for the challenge: When Dell acquired Everdream and Silverback in 2007, some managed service providers worried that the PC giant would circumvent partners and market managed services directly to corporate customers.
Memo to Dell: Here’s how to eliminate such fear in your partner base. Read More >
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