MSPmentor

The IT services provider Dimension Data has acquired two companies — BlueFire and Netforce — as part of an effort to expand its footprint in Asia and Australia. The acquisitions can really be considered one, as the two companies merged their services under the BlueFire name roughly one year ago.

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Think the holidays is the off season for employers bringing aboard new hires? Think again! The MSPmentor Job Board is busy as usual this week, as new opportunities for consultants and sales representatives have surfaced. So now is the time to take action and start the new year with a new career.

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netForensics, which develops cloud security solutions for managed service providers (MSPs), has introduced a security suite for MSPs called nFX One. The new suite has four components for MSPs that want to deliver on-demand security services but do not have the resources to take on additional capital or operational expenses.

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N-able Technologies,  the remote monitoring and management (RMM) software provider for managed service providers (MSPs), has developed the N-able Technician Runbook to help technicians automate their daily tasks. N-able actually previewed the Runbook at the N-able Partner Summit back in October. The company says that automation will ultimately lead to increased productivity and profitability MSPs.

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This week, the MSPmentor Job Board is heavy with opportunities for network consultants and technology engineers opportunities. It looks like managed service providers (MSPs) and IT service providers are on the hunt for such talent, so take a look and see if our latest postings catch your attention.

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It’s no secret that Autotask has big plans for international growth in 2012 — and in fact has already started its quest for worldwide expansion by opening an office in London. Autotask CEO Mark Cattini believes it is a natural progression for a company boasting customers in more than 50 countries, and it’s a move that’s beneficial for both Autotask and its partner community.

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Numara Software, a help desk software provider, has a message for MSPs: Your mobile device management (MDM) efforts should integrate with your existing managed services for network devices security, provisioning, management and control. So where does Numara Cloud fit into the MDM Conversation?

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Desktone, a desktop as a service (DaaS) specialist, is touting its virtual desktop infrastructure (VDI) as a solution to help enterprises migrate to Microsoft’s Windows 7. Desktone also promotes its VDI and DaaS solutions to managed services providers, cloud systems integrators and large telecom companies. I spoke with Desktone VP of Marketing and Product Management David Grant to learn where he thinks Desktone fits into the DaaS and VDI conversation.

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New opportunities surface on the MSPmentor Job Board ahead of the Thanksgiving holiday. So before our U.S. readers shut off their smartphones and desktops for the long weekend, prepare for your feast by sampling the new sales and technical opportunities up for grabs. Then mull over your next career move during your turkey- induced coma.

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N-able Technologies, the remote monitoring and management (RMM)  software provider, is putting the spotlight on its top managed services providers (MSPs) across North America and Europe. The company’s 2011 Partner Awards honored the following companies…

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At first glance, N-able Technologies and NetEnrich are partnering to offer managed services providers (MSPs) a “complete IT operations solution” that pushes beyond basic NOC (network operations center) and RMM (remote monitoring and management) solutions. But take a closer look at the relationship, and you’ll find some opportune timing as well as a mutual relationship with the Ingram Micro Cloud team.

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SunGard Availability Services has created the SunGard Managed Recovery Program to help secure the availability of both cloud and on-premise applications. The goal of the Managed Recovery Program is to manage the entire application recovery lifecycle for SunGard customers.

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There’s now a new service provider in the Managed Network Services (MNS) sector and growing Managed Print Services (MPS) sector. Agiliant is officially open for business and is targeting customers looking to optimize their overall network performance, cut cost and improve their infrastructure visibility all through a single vendor.

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Hewlett-Packard is experiencing growing demand from managed service providers for its Discovery and Dependency Mapping Inventory Advanced Edition (DDMA). That’s according to Jimmy Augustine, group product manager of Configuration Management Database for HP Software. I caught up with Augustine to find out why more MSPs are suddenly seeing the value of HP’s DDMA solution.

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When the IT Nation conference kicks off Nov. 9 in Orlando, dozens of MSPmentor 250 members — managed services experts, entrepreneurs and executives — will be on hand. Among the folks we hope to meet: ConnectWise CTO Linda Brotherton (pictured). MSPmentor recently spoke with Brotherton to gain some high-level thoughts about ConnectWise’s software development strategy. Now, we’re curious to know what’s on tap for 2012.

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Bocada, a data protection specialist, is taking its business into virtual environments with the new Bocada Vision solution. Vision is a DPSM (data protection service management) solution designed to protect information in virtual environments.

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Dimension Data, the $4.7 billion IT services provider, has launched a global managed services effort focused on video and visual communications. Officially called Managed Service for Visual Communications, the effort will allow customers to focus on their core businesses, reduce operational costs, lower barriers to entry and improve user experiences for video, Dimension Data claims.

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IBM continues to accelerate its partner strategy in the mid-market. The effort includes a growing push to transform VARs and resellers into managed services providers. Andy Monshaw, general manager of IBM’s global and medium sized business, offered MSPmentor an update.

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A recent study conducted by CompTIA, the nonprofit association for the IT industry, finds that companies using IT managed services are seeing significant cost savings. But I’ve got to wonder: Are managed services really about cost savings — or is the real benefit predictable business operations for both the customer and the MSP?

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I admit: I’m an Android guy. I have an Android phone and a Motorola Xoom tablet. But I’m also aware that Apple iOS 5 and iPhone 4S have arrived. Each day this week I’ve open my inbox to dozens of emails from MSPs and mobile device management (MDM) providers announcing iOS 5 support. But how will Apple impact the IT and managed services market?

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One of the underlying conversations at the 2011 N-able Partner Summit involves managed print services. Indeed, two of the event’s sponsors are Oki and Xerox, which both have been putting on their managed print services game faces of late. In some ways, MSPs must now compete with printer and copier dealers. But Oki and Xerox also want to partner with MSPs.

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ManageEngine , which develops managed services and IT service desk software, has launched three new products designed for MSPs and IT administrators. The featured product is the VQManager Distributed Edition, which helps MSPs maintain VoIP networks for customers. Here are the details.

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Fully Managed, a managed services provider in Vancouver and Edmonton, has extended its IT service and support portfolio to include Apple Mac and Apple iOS (iPhone and iPad) devices. It’s the latest reminder that a small — but growing — number of MSPs are pushing beyond Windows to support Apple desktop and mobile devices.

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