Technology Capital Investors (TCI) , the IT managed services investment firm, is opening a new office in Canada to focus its investment efforts in the Canadian IT services market.
TCI Opens New Office to Focus on Canadian IT Services Investment
Apple iPad Gains ManageEngine IT360 Mobile Software
ManageEngine, the IT management software provider, has developed a mobile app for Apple’s iPad. ManageEngine is expected to demo the app, part of the IT360 management platform, at Mobile World Congress (Feb. 27-March 1, Barcelona).
ForeScout Opens Platform for Mobile Device Management Integration
ForeScout Technologies, an automated security control solutions provider for Fortune 1,000 enterprises and government agencies, has caught on to the mobile device management (MDM) need of its managed services customers. To that end, the technology provider has introduced ForeScout Mobile. Here are the details.
Futura Healthcare: MSP Rebrands Around Mobile Technology
Futura Healthcare Technology, a technology solutions and managed services provider (MSP), has officially changed its name to Futura Mobility, LLC as part of the company’s expanded services suite. Futura is now offering mobility and IT services in effort to capitalize on the emerging need for mobile security and mobile device management (MDM) solutions. By adding the term “mobility” to its name, Futura is trying to become a recognized name and trusted provider for mobile security solutions among North American enterprise companies.
X.O. Ware Debuts Network Security Encryption Suite for SMBs
X.O. Ware, a business network security software provider, has developed a new business security suite specifically designed for small business networks. It’s a full ExoNetwork suite that prevents unauthorized users from accessing local networks. Plus, authorized users can leverage the software to safely access approved networks.
Level Platforms: Managed Workplace 2012 Will Fuel Growth
Level Platforms hopes to ride a new managed services software release to more growth, according to Level Platforms VP of Partner Development and Marketing Dan Wensley. The remote monitoring and management (RMM) provider recently announced that it is adding mobile device management (MDM) software to Managed Workplace 2012, the newest version of its signature RMM platform. Now the company is on its annual Level Platforms Global Roadshow. And when the tour stopped in Seattle, Wash., Wensley told an audience why 2012 will be a record year for Level Platforms.
Ingram Micro to Sell HP iQuote for Storage Sales
A lot of new business technology rolled out this past week in Las Vegas, where VMware Partner Exchange and Hewlett-Packard (HP) Global Partner Conference (GPC) dominated the strip and made Sin City the business technology Mecca for an entire week. Many companies and media types had to choose one or the other, but Ingram Micro, the IT distributor, found a way to make announcements at both events.
Otis Technology Taps Annese for Remote Managed Services
Otis Technology, a supplier to the U.S. military and law enforcement agencies, is the latest commercial enterprise company to deploy the Annese Remote Managed Services (ARMS) platform from Annese & Associates. The system is based on monitoring software from Zyrion.
MSPexcellence to Help External IT, Global Micro Develop Channel Programs
MSPexcellence, a consulting firm for managed services providers (MSPs) and cloud services providers (CSPs), is working more closely with two key companies. Indeed, both External IT and Global Micro have each recently selected MSPexcellence to help build their own channel partner programs in what both companies have identified as their 2012 regions. Here’s a little bit more about both companies, as well as how MSPexcellence will play a role in their individual channel plans.
Arkeia Taps Channel Chargers for MSP, VAR Sales Strategy
Arkeia Software, a network backup and storage solution provider for mid-market companies, has sold its Arkeia Network Solution Backup Suite to over 100,000 end-user companies thr0ughout 70 countries, the company says. And in reaching that goal, Arkeia has developed a robust European channel program that has helped drive its sales throughout Europe. But throughout its existence, Arkeia has heavily relied mainly on direct sales throughout North America. But that’s changing.
Azaleos Expands Managed Sharepoint Services in the Cloud
Azaleos Corp., a managed services provider that focuses heavily on Microsoft applications, is expanding its managed SharePoint services within private cloud environments. Specifically, Azaleos has developed two new enterprise-class services specifically for big businesses that want to deploy Microsoft SharePoint 2010 without putting any local IT management services into place.
MSP Acquisition: TCI Acquires Savid for Security and Compliance
Technology Capital Investors (TCI), an IT services investment firm, has acquired Savid Technologies, a managed service provider and security consulting firm. Here’s the scoop on what Savid will add to the TCI family of MSPs.
N-able Teams with Hartco to Engage Canadian MSPs
N-able Technolgies, the remote monitoring and management (RMM) software provider, has partnered with Hartco Distribution in order to expand its reach further into Canada. N-able’s plan is to target what N-able VP of Sales Mike Cullen [picture] referred to as “untapped opportunities for MSPs” in the Canadian market. Here’s more on the plan, as well as how Hartco fits in.
Level Platforms Managed Workplace 2012: RMM Meets MDM
Competition among remote monitoring and management (RMM) software providers is beginning to heat up in 2012. And as is usually the case, intense competition is leading to rapid software solution innovation. The latest example? The RMM provider Level Platforms has introduced its signature Managed Workplace 2012 edition with one of the hottest new business management software features on the market today — mobile device management (MDM) software.
ManageEngine to Debut iOS MDM at Mobile World Congress
ManagEngine, the IT management software provider owned by Zoho Corp., hopes to make some noise at Mobile World Congress (Feb. 27-March 1, Barcelona, Spain). Indeed, ManageEngine is set to debut its mobile device management (MDM) solution for Apple iOS (iPhone, iPad) devices at the event.
Zendesk Debuts 4th European Partner Program for Customer Referrals
Zendesk has launched a European partner program to help help accelerate demand for the company’s customer service and help desk solutions.
Help Wanted: Managed Services, Marketing and SEO Experts
Things have shifted a bit this week on our MSPmentor Job Board. The usual openings for technicians and support personnel have been replaced by MSPs looking for business development, marketing, sales and SEO experts.
EMC VFCache Boosts Oracle, SAP Application Performance
EMC Corp. kicked off February 2012 be releasing VFCache — a new Flash caching solution that EMC business customers can combine with EMC’s Flash storage systems in order to “dramatically improve application performance,” EMC claims.
PC Helps: Help Desk Extension for MSPs, Enterprise Customers
For nearly two decades, PC Helps, a desktop application support provider, has worked behind the scenes for help desk service providers and enterprise end-users. Indeed, PC Helps offers 24×7 live support and vows to answer calls in two rings or less. The company supports 160 different business applications for roughly 160 commercial enterprise businesses with at least five hundred employees.So what’s next? PC Helps CEO Brian Madocks (pictured) offered some insights.
SolarWinds Acquires EminentWare for Patch Management Software
SolarWinds, the IT management software provider, has acquired EminentWare, a Windows server and workstation patch management software provider. SolarWinds VP of Network Management Sanjay Castelino offered MSPmentor some insights on where the company is heading next.
Managed Services Merger: Aldridge and Rafte Target Texas
The Aldridge Company, a technology and cloud integrator for SMBs, has merged with Rafte & Company, a business and technology consulting firm, to offer a more comprehensive IT support offering. Financial terms were not disclosed. Here’s a little more background on both Texas-based companies, as well as what the merger means for both Aldridge and Rafte business customers.
Intronis Cloud Backup Integrates with ConnectWise, Adds iPhone, Android Apps
Intronis has released a new version of its cloud-based backup platform for managed services providers (MSPs). The Intronis upgrade, dubbed Winter Release ’12, includes integration with ConnectWise. Plus, managed services providers can now use iPhone and Android apps to manage their Intronis cloud-based backup processes, according to Intronis VP of Marketing and Customer Success Carol Ferrari.
Help Wanted: Technology Providers Seek Cloud, Managed Services Pros
The MSPmentor Job Board features job opening for sales and support staff, as well as newer opportunities for software engineers. So if you slacked off a bit on the job hunt at the beginning of the year, no worries. Managed service providers and cloud service providers have posted new opportunities on our board.


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