X.O. Ware, a business network security software provider, has developed a new business security suite specifically designed for small business networks. It’s a full ExoNetwork suite that prevents unauthorized users from accessing local networks. Plus, authorized users can leverage the software to safely access approved networks.
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X.O. Ware Debuts Network Security Encryption Suite for SMBs
Posted February 21st, 2012 by Nicholas Mukhar
Photizo Group: Europe Will Be Largest MPS Market by 2013
Posted February 8th, 2012 by Nicholas Mukhar
Just under a month after acquiring Lyra Research, the Photizo Group has released an update and roadmap research study on the European managed print services (MPS) sector. Among its most significant findings, the managed print services research and consulting firm predicts that the European MPS market will be the world’s largest MPS market, in terms of number of companies entering into MPS contracts, by 2013. Europe is already second only to the United States in overall MPS revenues.
Whaleback Adds Cloud-Managed Voice Services for Mobile Devices
Posted January 31st, 2012 by Nicholas Mukhar
Whaleback Managed Services has added managed voice support services for mobile devices to its CrystalBlue Cloud-based Managed Voice Services solution. The company made the announcement this week at IT Expo East in Miami, Fla.
Netology Hires New Managed Services Director
Posted January 31st, 2012 by Nicholas Mukhar
Netology Technology Services, a managed IT services provider in Stamford, Conn., has hired Gladston Grant as its new director of managed services and support. In his new role, Grant will lead Netology’s IT support department and enable the MSP’s business customers to focus solely on revenue-generating projects.
Opengear RMM Gateway Targets Managed Services Providers
Posted January 24th, 2012 by Nicholas Mukhar
Opengear, which develops remote infrastructure management solutions, is launching a remote monitoring and management (RMM) product for managed service providers. Opengear claims the new ACM5500 gateway overcomes many remote management limitations that MSPs currently face.
Cepra Chooses Nimsoft RMM, Service Desk for Managed Services
Posted January 20th, 2012 by Nicholas Mukhar
Cepra, a managed service provider for desktop, network and datacenter infrastructure, has chosen Nimsoft’s remote monitoring & management (RMM) and service desk solutions to support its Mexican customer base. The news is interesting because it involves two Nimsoft product lines coming together as a single support dashboard for Cepra.
LogicMonitor CEO: Monitoring as a Service (MaaS) Picking Up for MSPs
Posted January 13th, 2012 by Nicholas Mukhar
Monitoring as a Service (MaaS) continues to gain momentum, according to LogicMonitor CEO Kevin McGibben (pictured). During our conversation in mid-January, McGibben said LogicMonitor, which offers network, hosted and cloud monitoring, has seen an uptake in the number of MSPs looking to add monitoring to its overall service offering. And while LogicMonitor still primarily sells its solution to enterprise end-users, McGibben expects the company’s MSP base to grow significantly the next 12-18 months. Here’s why.
VerityThree Names CTO, Expands Managed Services into Dallas
Posted January 13th, 2012 by Nicholas Mukhar
VerityThree, a technology consulting and management services company, has named Erik Gustafson (pictured) as its new chief technology officer (CFO) and has opened a new office in Dallas, Texas. The move comes as several large managed services providers attempt to blanket the IT services market in Texas.
Transcend United, Coraid Partner on Cloud Storage Solution
Posted January 12th, 2012 by Nicholas Mukhar
Transcend United Technologies, an IT systems integration and managed services provider (MSP), has partnered with Coraid, an Ethernet SAN solution developer, to integrate Coraid’s Ethernet SAN storage solution into Transcend’s United Cloud Services.
Tigerpaw Offers Software Customers Referral Incentive Program
Posted January 12th, 2012 by Nicholas Mukhar
Tigerpaw Software, the business automation and service management software provider, is calling on its satisfied customers to help take sales viral. To with the company has launched a Tigerpaw Customer Referral Program to give existing customers — typically VARs, MSPs and telco resellers — a little added incentive.
ManageEngine Previews IT Management Software at Cisco Live
Posted January 12th, 2012 by Nicholas Mukhar
ManageEngine, the managed services software provider, is set to make several product announcements at Cisco Live London 2012 in late January and early February. The company will release updates to four products: DeviceExpert, NetFlow Analyzer, OpManager and and IT360. Here’s a little background on all four, as well as how ManageEngine will enhance them to help IT departments work more efficiently.
Intel vPro: Critical Mass with Managed Services Providers?
Posted January 10th, 2012 by Nicholas Mukhar
Backed by continued Intel vPro marketing, a growing number of managed services providers (MSPs) are standardizing their customer environments on vPro technology. And MSP software vendors are responding accordingly. The two latest examples involve Kaseya and Bomgar, respectively, introducing new Intel vPro integrations. Here are the details.
Bomgar 12.1 Management Gains Security, iPad and Android Support
Posted January 10th, 2012 by Nicholas Mukhar
Bomgar, which makes remote support software, has released Bomgar 12.1. As MSPmentor expected, the upgrade focuses on security, mobility and productivity– with an emphasis on Apple iOS (iPad and Iphone), Android and Intel vPro support. Bomgar has 6,000 international corporate customers and MSPs as customers across 52 countries. Here’s an overview of Bomgar 12.1.
Amtel CEO: Unprotected Mobile Devices Pose Security Risk
Posted January 9th, 2012 by Nicholas Mukhar
According to Amtel, a mobile device management (MDM) and telecom mobile expense management solution provider, 1.5 million new smartphones were activated during the first three weeks of December 2011, and another 6.8 million smartphones were activated just on Christmas Day alone. That means, as regular work schedules resume, enterprise IT departments are expecting an influx of employees wanting to use their smartphones and other mobile devices in the work place.
Managed Print Services Acquisition: Xerox Buys LaserNetworks
Posted January 5th, 2012 by Nicholas Mukhar
Xerox Corp. has acquired LaserNetworks, a managed print services (MPS) expert in Ontario, Canada. The Xerox-LaserNetworks combination signals accelerating interest in managed print services. But Xerox will also need to carefully balance its direct vs. channel efforts with MPS.
Echoworx, Mformation Offer Mobile Device Management Security
Posted January 4th, 2012 by Nicholas Mukhar
Mformation and Echoworx are partnering to promote mobile device management (MDM) security and encryption. Specifically, Mformation has added Echoworx’s mobilEncrypt ENDPOINT solutions to its MDM offerings.
Managed Services Provider Avtex Taps Nexsan for Data Backup
Posted December 29th, 2011 by Nicholas Mukhar
ProviDyn Managed Cloud Services to Support ServPro
Posted December 29th, 2011 by Nicholas Mukhar
ProviDyn, an IT support, network solutions and private cloud solution provider, will kick off 2012 with a new managed services contract with ServPro, a fire, water, mold and specialty cleanup and restoration service provider. ServPro is a nationwide organization but has local franchises throughout the United States. ProviDyn’s contract is with ServPro’s branch in Atlanta, Ga. where the managed service provider (MSP) already supports many small and medium-sized businesses (SMBs).
Ricoh Releases New MFP Security, Mobility Platform
Posted December 28th, 2011 by Nicholas Mukhar
The end of the calendar year is usually a slow time for business. But don’t tell Ricoh Americas Corp. Instead of slowing down, the managed document and managed print services provider released a new multifunction printer (MFP) platform Ricoh Aficio MP 2352SP. It features new security and mobility features.
2012: MDS, MDM to Take Center Stage
Posted December 28th, 2011 by Nicholas Mukhar
I’ve spoken with industry analysts, listened to co-workers and read plenty of IT prophecies form an opinion about what the New Year will bring. In my opinion, the two hottest managed services sectors entering 2012 are managed document services (MDS) and mobile device management (MDM). I expect both MDS and MDM to headline MSPmentor’s coverage and dominate the managed services market in 2012. Here’s why.
StrikeForce Signs Network Security Deal with UK-Based MSP
Posted December 27th, 2011 by Nicholas Mukhar
StrikeForce Technologies, Inc., a network security solution provider, has clearly identified its 2012 strategy: expand the use of its consumer, government and corporate-focused security services in Europe. To that end, the Out-of-Band Authentification, keystroke encryption and mobile security provider has signed a distribution agreement with Managed Services Center (MSC), a managed services and security provider based in the UK.
Mycroft SaaS Security for Mobile Devices Drives Record Revenue
Posted December 23rd, 2011 by Nicholas Mukhar
Mycroft Inc., an international IT security SaaS provider, has disclosed some financial stats for 2011. The results? First, revenues in North America and Europe rose 33 percent from 2010 to 2011. Second, a record growth in overall new customer acquisition from 2010 to 2011. Third, a 35 percent increase in the Mycroft’s staff globally,
LabTech Distributes RMM Software In EMEA, Asia-Pacific
Posted December 23rd, 2011 by Nicholas Mukhar
LabTech Software, the remote monitoring and management (RMM) software provider, has partnered with three distributors to promote its managed services software in EMEA (Europe, the Middle East, Africa) and the Asia-Pacific market. The distribution partners are Arete Focus, Innosoft and Dekkers Intermediar. LabTech, like many of its RMM rivals, is pushing hard beyond the North American MSP market.
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