The MSPmentor FastChat Video Center contains several new videos — including interviews with Google Apps Channels Director Stephen Cho, Kaseya CEO Gerald Blackie, Level Platforms CEO Peter Sandiford, Red Hat North America Channel Chief Roger Egan, and Motorola Channel Chief Janet Schijns (who’s preparing a managed services strategy). Each interview contains three questions and answers. Short, sweet and to the point.
Updated: Managed Services Videos
Level Platforms: SaaS Business Growing 200% Annually
The majority (about 85 percent) of Level Platforms’ business involves on-premise managed services software deployments. But in terms of raw growth, Level Platforms’ SaaS business has been rising about 200 percent year-over-year, estimates CEO Peter Sandiford. But that’s not all.
Managed Service Providers Demand Firefox Support
While the managed services market continues to converge with SaaS (software as a service) and cloud computing, I’m increasingly hearing from readers who have a far more basic request: They want all of their managed services platforms to support the three major browsers: Microsoft Internet Explorer, Mozilla Firefox and Apple Safari — with Google Chrome also popping up on some request lists.
Managed Services Meet Linux Clouds
At first glance, emerging software companies like Level Platforms and Canonical have little in common. The former develops managed services software; the latter promotes the Ubuntu Linux distribution. But take a closer look and you’ll find Level Platforms and Canonical heading in somewhat similar cloud directions.
Managed Services Software Mergers: Who Will Fire the First Shot?
Picture this: You compete in an emerging, fast-growth software market. The highly fragmented industry is filled with multiple, successful software companies. Most of the companies are relatively small and privately held. Suddenly, industry growth rates slow a bit amid the recession. So, what happens next? Mergers and acquisitions. That’s the scenario facing the managed services software market. Here’s where I think we’re heading next.
Level Platforms: No Sign of Managed Services Slowdown
While some pundits see slowing growth in the managed services market, Level Platforms CEO Peter Sandiford (photo, right) is not one of them. In an email to MSPmentor, Sandiford on April 6 said his company is “seeing continued growth in all markets and no delay in purchasing decisions.” Here’s what else Sandiford had to say.
Cool Comment: Economy Warming Up A Bit?
This blog entry has nothing — and everything — to do with managed services. Let me explain: I’ve been riding the economic roller coaster this week. Monday, I visited my accountant and heard horror stories about the credit crunch destroying small businesses across New York — the type of small companies that typically pay for managed services. But Wednesday, a simple comment from a small business owner lifted my spirits. Dramatically.
Intel Europe Confirms Managed Services, SaaS Deal With N-able
Intel is leveraging N-able’s managed services platform to build a customized SaaS (software as a service) system for MSPs across Europe, MSPmentor has confirmed. David Byrne, business manager for Intel’s Multi-Site Director, described the hardware giant’s European MSP strategy to me a few minutes ago. And he clarified whether Intel would make a similar move in North America. Here are the details.
Intel: Building Two Managed Services Empires?
Google. Microsoft. Dell. Managed service providers (MSPs) spend considerable time wondering how those three IT giants will impact their businesses (for better or for worse). But I wonder why MSPs don’t spend far more time tracking another IT giant — Intel Corp. In 2008, Intel evangelized its vPro technology to MSPs. But in 2009 and beyond, I think Intel will shift its MSP initiatives to software in North America and Europe. Here’s why.
MSPAlliance Promotes Green IT Certification
The MSPAlliance says it plans to unveil a Green IT certification for managed service providers during the organization’s conference next month in Las Vegas.
Why Is N-able CEO Gavin Garbutt Coming to the Big Apple?
The last time I visited N-able CEO Gavin Garbutt at the company’s headquarters in Ottawa, he was celebrating N-able landing on Deloitte Canada’s Technology Fast 50 list. This time around, I expect to see Garbutt in New York the week of August 18, where he’ll be meeting with customers and investors. Yes, investors.
Level Platforms Expands, Simplifies Partner Program
LPI Level Platforms Inc. says it has enhanced and simplified its partner program to help managed service providers (MSPs) go to market more quickly and effectively.
MSPmentor Live: Podcast 001, Featuring Level Platforms CEO Peter Sandiford
MSPmentor Live: Podcast 001, Featuring Level Platforms CEO Peter Sandiford Play Now | Play in Popup | Download