At the start of 2011, masterIT CEO Michael Drake challenged his team with a monthly recurring revenue (MRR) target. Hit or exceed the target, Drake said, and masterIT would take its employees and their spouses/significant others on an expenses-paid trip to Jamaica. So what was the outcome?
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Top Managed Services Provider, masterIT, Taking Staff to Jamaica
Posted December 21st, 2011 by Joe Panettieri
Seven Managed Services Blogs MSPmentor Didn’t Write: July 29
Posted July 29th, 2011 by Joe Panettieri
So much for a summer break here in North America. The channel conference machine is preparing to rev its engine again. Some MSPmentor readers are hitting the road over the next few weeks — surfacing at CompTIA Breakaway, HostingCon, VMworld and XChange, among other destinations. But before you head to your local airport here are seven managed services blogs that MSPmentor didn’t have time to write for the week ending July 29, 2011.
MSP CEOs: Hyper Business Growth vs. Personal Happiness
Posted March 18th, 2011 by Joe Panettieri
A growing number of MSPs seem to be reaching the following conclusion: Maybe running a successful lifestyle business isn’t so bad after all. Indeed, earlier this decade thousands of VARs jumped into the managed services market with a common goal: Automate operations, drive recurring revenues, and vastly increase the value of their businesses. In some cases the goals are now changing. Some MSPs are deciding it’s time to focus on highly profitable lifestyle businesses rather than hyper-growth, high-valuation dreams. Here’s why.
5 Sales and Financial Blog Posts MSPs Gotta Read
Posted March 25th, 2010 by Joe Panettieri
So, you’re a managed services provider looking for some key sales, financial and business insights. By all means: Keep coming to MSPmentor. But I also need to tip my hat. In recent days, the team over at SMB IT Pros has delivered some compelling content and guidance for MSPs. Here’s a look at what they’ve been up to…
ConnectWise Partner Summit: Six Managed Services Videos
Posted November 9th, 2009 by Joe Panettieri
During the ConnectWise Partner Summit, MSPmentor sat down with a range of managed services experts. In the following MSPmentor FastChat videos, we covered such topics as hardware as a service (HaaS), MSP-to-MSP collaboration, sales and business development, online marketing for MSPs and email security. Here are six FastChat videos with a range of MSP industry experts…
Vodcast: Hardware as a Service Tips for MSPs
Posted April 1st, 2009 by Joe Panettieri
During a quick video interview, masterIT CEO J. Michael Drake describes his company’s success blending managed services with hardware as a service (HaaS). Drake articulates why HaaS is more than leasing for laptops and desktops. And he offers practical tips for MSPs that want to move in a HaaS direction. The conversation was recorded at Autotask Community Live in Nashville, Tenn. Take a look.
Say Hello to Managed Services Videos (Of You)
Posted February 12th, 2009 by Joe Panettieri
Managed service providers often ask me what types of Web 2.0 technologies — if any — to embed into their Websites. If you read MSPmentor regularly, you know I praise MasterIT (an MSP in Bartlett, Tenn.) for their use of viral video. But earlier this week I stumbled onto Jenaly Technology Group’s redesigned Website. A quick look at both sites offers peer MSPs some practical guidance for Web 2.0 and video success.
The Art of Managed Services Promotional Videos: masterIT
Posted January 20th, 2009 by Joe Panettieri
Want to position your company as a polished, buttoned-up managed service provider? Steal a page from J. Michael Drake and Gary Wiseman, the executives behind masterIT. Drake and Wiseman both appear in this slick, well-scripted video about their company.
Managed Service Providers: How to Be Seen, Be Heard In A Bad Economy
Posted December 17th, 2008 by Joe Panettieri
An interesting trend continues to accelerate in the managed services market: In a bad economy, it seems, smart managed service providers continue to raise the volume of their marketing messages.
masterIT, Top Managed Service Provider, Keeps Economic Crisis In Perspective
Posted September 29th, 2008 by Joe Panettieri
An economic crisis can be scary. But silent leadership can compound employees’ fears. Savvy managed service providers (MSPs) like masterIT, ranked No. 6 on our MSPmentor 100 list, are working overtime to communicate with their employees during these stressful times.
Turn Video Marketing Into MSP Sales Leads
Posted July 11th, 2008 by Joe Panettieri
J. Michael Drake, chairman and CEO of masterIT (ranked No. 6 on our MSPmentor 100), isn’t resting on his laurels. While some managed service providers struggle to understand marketing and PR, Drake is pushing ahead with video marketing, and leveraging online video to generate sales leads. The results are impressive.
