Triangle, a managed service provider that specializes in disaster recovery services, is leveraging a NetEx appliance and IBM’s Tivoli platform for a new cloud-based storage offering. The announcement comes a few days after IBM said MSPs will be the company’s next-generation business partners.
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MSP Builds Cloud Storage Services Atop NetEx, Tivoli
Posted November 2nd, 2011 by Nicholas Mukhar
IBM’s Cast Iron Acquisition Fitting into Cloud Structure
Posted April 11th, 2011 by Nicholas Mukhar
Little by little, the pieces of the IBM cloud computing puzzle are falling into place. Last May, IBM acquired Cast Iron Systems in order to help customers move from legacy systems to hybrid cloud model more easily. It was a move that signified how serious the company is in undertaking a hybrid cloud model, and Big Blue got right to work in taking advantage of its new acquisitions. In early May 2010, IBM connected its hybrid cloud server to NetSuite and used Cast Iron to help users of NetSuite OneWorld control smaller business operations. So what’s next?
IBM Announces SmartCloud with Heavy Security Focus
Posted April 7th, 2011 by Nicholas Mukhar
Cloud security was the name of the game at the IBM Cloud Forum in San Francisco today, where Big Blue unveiled IBM SmartCloud– which aims to help customers build private, public and hybrid clouds. The effort focuses heavily on security and “service automation management,” according to IBM General Manager of Application and Integration Software Robert LeBlanc (pictured). But where do MSPs and other channel partners potentially fit into the conversation?
Ask a Mentor: How Can I Compare Managed Services Software?
Posted February 1st, 2011 by Joe Panettieri
Each Tuesday, MSPmentor’s Ask a Mentor service publishes a reader question and invites you to weigh in with recommendations. This week’s question comes from a reader in Europe who is seeking information about managed services software — options and recommendations. Here’s the question and our reply…
IBM Tivoli Launches SaaS Help Desk Software for Small Businesses
Posted December 8th, 2010 by Dave Courbanou
IBM has launched SaaS-based help desk software. Is this another enterprise cloud move by Big Blue? Hardly. IBM says the IT service management platform, launched under the IBM Tivoli brand, is designed for small and midsize businesses. The big question: Has IBM really developed a small business solution or is this yet another enterprise offering force-fit into the SMB market? Here are some perspectives.
GroundWork Monitor Enterprise 6.3 Arrives for MSPs
Posted October 11th, 2010 by Joe Panettieri
GroundWork Open Source, which develops monitoring and network management software, today announced general availability of GroundWork Monitor Enterprise 6.3. The software, designed for IT administrators and managed services providers, allows users to create customized views of their processes and infrastructure. Here are some quick details.
Accelops Launches Co-Branded Managed Services for MSPs
Posted July 21st, 2010 by Joe Panettieri
At first glance, AccelOps has launched a channel partner program for traditional VARs. But take a closer look, and you’ll discover the AccelOps partner program also targets managed services providers that want to offer remote monitoring, managed security and managed infrastructure services. Translation: In some ways, AccelOps is the latest in a growing list of RMM (remote monitoring and management) software suppliers targeting MSPs. Can AccelOps stand out from the RMM crowd? Here are some thoughts.
New GroundWork Open Source Release Targets MSPs
Posted July 8th, 2010 by Matthew Weinberger
Network management specialist GroundWork Open Source (GWOS) today launches version 6.2 of GroundWork Monitor Enterprise, bringing role-based views to the table — a feature the company says is aimed squarely at the managed services community. Here’s the scoop.
GroundWork Open Source Quadruples Customer Base
Posted June 25th, 2010 by Matthew Weinberger
GroundWork Open Source (GWOS), the open source systems and network management specialist, says it has quadrupled its customers base during the past eight months or so. GWOS already has a channel partner program but it’s safe to expect a strong focus on MSPs within the next few months. Here are the details.
Systems Management: Targeting the Big Four
Posted January 21st, 2010 by Joe Panettieri
Nimsoft and Groundwork Open Source are strikingly different companies. And they rarely run into each other in competitive settings. Now here’s the irony: Both companies claim they are displacing BMC, CA, HP Openview and IBM Tivoli in some enterprise accounts. And yes, there’s a managed services hook here. Let me explain.
GroundWork Open Source Gains Managed Services Momentum
Posted February 16th, 2009 by Joe Panettieri
When it comes to open source vs. closed source software, I keep an open mind and tell managed service providers to embrace the tools that best fit their companies. But during a conversation with GroundWork Open Source on February 13, I heard the latest proof that open source is pushing deeper into the MSP market. Here’s a recap of my conversation with GroundWork.
HP OpenView Under Attack (Again)
Posted December 29th, 2008 by Joe Panettieri
Small, nimble software companies — some of them promoting open source, many of them leveraging closed source — continue to attack big, legacy network and systems management platforms.
GroundWork Open Source, Roaring Penguin Prepare Managed Services Deal
Posted December 23rd, 2008 by Joe Panettieri
GroundWork Open Source and Roaring Penguin Software Inc. are preparing a technology alliance to jointly serve VARs and managed service providers starting in January 2009, MSPmentor has learned.
Zenoss: Open Source Meets Managed Services (Again)
Posted December 15th, 2008 by Joe Panettieri
I’m hearing a familiar trend in the managed services market: MSPs seem to be embracing more and more open source tools. The latest example involves Zenoss, a commercial open source company that specializes in applications, systems and network monitoring.
Nimsoft CEO Reveals Strong Q3 Managed Services Sales
Posted November 4th, 2008 by Joe Panettieri
Nimsoft CEO Gary Read continues to share reassuring information through his personal blog. In a November 3 entry, Read writes about Nimsoft’s Q3 performance and provides some key year-over-year comparisons. Here’s a sampling of this thoughts.
Nimsoft: Record Managed Services Revenue Continues
Posted May 16th, 2008 by Joe Panettieri
Even as some managed service providers begin to feel pressure from the economic slowdown, there are hints that the MSP market continues to generate healthy growth. A key example: Nimsoft, which develops IT performance and availability monitoring solutions, says it generated record Q1 results — including 83 percent recurring revenue growth.
