ManageEngine Releases iPhone App, OpManager 9.0

ManageEngine LogoManageEngine, which specializes in managed services software and IT service desk software, has recently released two new products to help SMBs and enterprise companies automate their workflow — especially as the world increasingly goes mobile.

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Ask a Mentor: How Can I Compare Managed Services Software?

Each Tuesday, MSPmentor’s Ask a Mentor service publishes a reader question and invites you to weigh in with recommendations. This week’s question comes from a reader in Europe who is seeking information about managed services software — options and recommendations. Here’s the question and our reply…

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GroundWork Monitor Enterprise 6.3 Arrives for MSPs

GroundWork Open Source, which develops monitoring and network management software, today announced general availability of GroundWork Monitor Enterprise 6.3. The software, designed for IT administrators and managed services providers, allows users to create customized views of their processes and infrastructure. Here are some quick details.

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Accelops Launches Co-Branded Managed Services for MSPs

At first glance, AccelOps has launched a channel partner program for traditional VARs. But take a closer look, and you’ll discover the AccelOps partner program also targets managed services providers that want to offer remote monitoring, managed security and managed infrastructure services. Translation: In some ways, AccelOps is the latest in a growing list of RMM (remote monitoring and management) software suppliers targeting MSPs. Can AccelOps stand out from the RMM crowd? Here are some thoughts.

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HP Managed Security Services: A Closer Look

HP managed servicesWhen Hewlett-Packard this week launched a security services portfolio, the announcement included a brief mention of managed security services. No doubt, HP promotes managed services to large enterprises. But is the hardware giant starting to take a closer look at channel-centric managed services? Here are some thoughts.

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Systems Management: Targeting the Big Four

big four systems managementNimsoft and Groundwork Open Source are strikingly different companies. And they rarely run into each other in competitive settings. Now here’s the irony: Both companies claim they are displacing BMC, CA, HP Openview and IBM Tivoli in some enterprise accounts. And yes, there’s a managed services hook here. Let me explain.

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IBM Making Managed Services Moves?

managed services ibmtivoliWe spend quite a bit of time on MSPmentor covering small but fast-growing software companies that cater to the managed services market. But occasionally an industry titan will catch our attention. A case in point: IBM made a key move this week, and it involved small and midsized communication service providers (CSPs). Does this mean the Big 4 systems management companies (BMC, CA, HP, IBM) are finally waking up to managed services? Here’s some perspective and speculation.

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HP OpenView Under Attack (Again)

Small, nimble software companies — some of them promoting open source, many of them leveraging closed source — continue to attack big, legacy network and systems management platforms.

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HP’s Double Migraine: Nimsoft and GroundWork Open Source

We’ve written a bit about Nimsoft’s success disrupting Hewlett-Packard’s traditional OpenView business. Now comes word that HP’s network management team also faces major pricing challenges in a showdown with GroundWork Open Source. You’ll find details about HP’s software and managed services headaches over on MSPmentor’s sister site, The VAR Guy.

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Nimsoft CEO Reveals Strong Q3 Managed Services Sales

Nimsoft CEO Gary Read continues to share reassuring information through his personal blog. In a November 3 entry, Read writes about Nimsoft’s Q3 performance and provides some key year-over-year comparisons. Here’s a sampling of this thoughts.

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