Managed Services: First Mover Advantage Is Over

Here’s another blog entry that’s been spinning around my head for several weeks. It goes something like this: There’s no longer a first-mover advantage in the managed services market. The original theme — proactive, remote monitoring for a predictable monthly fee — is old news. So what’s next?

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MSP Software Upgrades: Here They Come

Several MSP software providers are planning major platform upgrades in December 2009 and January 2010. Earlier today, for instance, N-able launched N-central 7.0. The company also reinforced a “freemium” security software strategy to help grow the managed services market. As new upgrades flood the market, established and aspiring MSPs will have the opportunity to re-examine which tools and technologies align best with their business goals.

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North American SMBs: Falling for Managed Services?

Here’s an interesting business and technology paradox: AMI Partners, a research firm, says North American SMBs will increase their spending on remote managed services at a compound annual growth rate of 28 percent for the next five years. Sounds awesome. But if things are so good why are some MSP software providers suggesting that portions of the managed services market have somewhat stalled?

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Kutenda Offers Free Web Sites to MSPs

Kutenda, which specializes in online marketing services for managed service providers and their end customers, is launching a special offer for MSPs. According to a press release that should surface this week, the Broomfield, Colo.-based company says Kutenda now offers MSPs a free, ready-to-go web site built for lead generation. But there’s a bigger story here. And it involves simplified, automated online marketing for MSPs and their customers. Here are the details.

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