N-able is tasking its managed services partners with the goal of 100 percent growth in the next year, matching the goal it set at its 2010 N-able Partner Conference but giving MSPs additional tools to help them get there a little easier.
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N-able Challenge to MSPs: 100% Managed Services Growth in 2012
Posted October 13th, 2011 by Charlene OHanlon
N-able Launches New MSP Sales and Marketing Digital Binder
Posted August 23rd, 2011 by Nicholas Mukhar
N-able Technologies is trying to ease the sales process for managed service providers (MSPs). Specifically, the company has introduced a new MSP Sales and Marketing Digital Binder, which is free for N-able MSP partners for a limited time only.
N-Able, Ingram Micro Partner on Freemium Managed Services Software
Posted August 12th, 2011 by Nicholas Mukhar
N-able Technologies and Ingram Micro continue to extend their managed services software partnership. The latest effort involves N-able promoting its freemium software strategy to Ingram Micro channel partners. Under terms of the relationship, Ingram partners can receive an unlimited number of N-Able N-Central Essentials Licenses, five Security Manager and Endpoint licenses, five Professional Licenses and the new N-Able MSP Sales and Marketing Digital Binder, all through the Ingram Micro Cloud Marketplace.
N-able Assists MSPs with Windows Server Security Reporting
Posted March 30th, 2011 by Joe Panettieri
N-able Technologies has introduced a free security tool called ACL Reporter, which is designed to help MSPs and IT managers with Windows Server security reporting. The software verifies, reports and confirms Windows NT file system (NTFS) and share permissions — allowing users to perform NTFS security audits. ACL Reporter is one of several free tools that N-able now offers to MSPs and corporate IT departments.
Korean Software Titan ESTsoft Seeks U.S. Service Provider Partners
Posted January 5th, 2011 by Matthew Weinberger
If you’re not familiar with the Korean computer market, ESTsoft’s name may not ring a bell. But its desktop application suites have led the company to market dominance in Asian markets, with a claimed 90 percent of all PCs in Korea running the company’s antivirus, file compression, image viewing and media player applications. And as of today, ESTsoft is making a play in the United States for the consumer desktop with its ALtools suite. Here’s why service providers should pay attention.
European MSP Offers Free Server to Small Businesses
Posted January 3rd, 2011 by Joe Panettieri
Is it a worthless gimmick or a smart promotion? You decide: SysFix Group, a managed services provider in the United Kingdom, is offering new customers a free small business server for the duration of their IT contract. This doesn’t exactly qualify as a freemium promotion, since customers have to have at least three computers under a SysFix Group support contract. But the SysFix offer sounds somewhat similar to hardware as a service (HaaS). Hree’s what the free offer covers.
Synnex Lines Up Managed Services, Cloud Technology Partners
Posted December 16th, 2010 by Joe Panettieri
Synnex, the distributor, is preparing a one-million-node managed services freemium strategy, sources reiterated today. Those sources say Intronis, Reflexion and Level Platforms will likely participate in the effort, potentially empowering MSPs with online backup, spam filtering in the cloud, and remote monitoring and management (RMM) software. Here’s the story so far… and the potential implications.
Kaseya Makes Multi-Million-Dollar Acquisition
Posted November 3rd, 2010 by Joe Panettieri
Kaseya, which specializes in IT systems management software, has acquired ObjAcct Inc., a developer of XML-based accounting software. The deal, expected to be announced November 4, could arm MSPs and corporate IT managers with an emerging type of financial management software. Here’s the scoop.
N-able CEO Signals Accelerated Managed Services Growth
Posted October 21st, 2010 by Joe Panettieri
At the N-able Partner Summit, CEO Gavin Garbutt is touting several signs of growth within the managed services market. Among the highlights: N-able’s MSP partners have grown their managed device base by 51 percent since February 2010. Moreover, N-able’s MSP partners are managing 45 percent more customers since February. What’s driving the growth? Garbutt points to simplified sales models and freemium software strategies that are taking hold with MSPs and their end-customers. Here are the details.
CoreLink Offers 3 Months Free Colo on New Contracts
Posted October 21st, 2010 by Matthew Weinberger
MSPmentor hears a lot about free e-mail or free anti-virus — but how about free colocation services? That’s what Illinois-based CoreLink Data Centers is offering, with three months of free colocation with new contracts. Here’s the skinny.
N-able Partner Summit: Five Trends Worth Watching
Posted October 19th, 2010 by Joe Panettieri
A few hundred managed services providers (MSPs) are set to attend the N-able Partner Summit later this week (Oct. 20-22, Scottsdale, Ariz.). So, what managed services trends can we expect at the conference, and what messages will N-able CEO Gavin Garbutt deliver to the crowd? Here are five clues and predictions from MSPmentor.
MailChimp: Freemium Success Story?
Posted September 29th, 2010 by Matthew Weinberger
MailChimp probably has its fans among the MSP community already: they’re an email marketing service that bills itself as the best way to reach customers regularly with HTML newsletters. And now company co-founder Ben Chestnut is highlighting in a blog entry their freemium success a year after MailChimp decided to go free for low-usage customers. Here are some key takeaways.
ManageEngine Launches Freemium Managed Services Platform
Posted September 8th, 2010 by Joe Panettieri
ManageEngine, a division of ZOHO Corp., has launched MSP Center Lite, an agent-based remote monitoring and management (RMM) platform for managed services providers. The interesting twist: MSP Center Lite is free for MSPs that want to manage up to 25 devices. Beyond that, the software starts at $545 per year for 50 managed devices. Here’s a closer look at ManageEngine’s strategy plus the MSP freemium trend.
Freemiums: Should MSPs Give Some Services Away for Free?
Posted August 16th, 2010 by Sam Gutmann
Though cloud-based media companies have pioneered the freemium model, there’s been some chatter lately about the use of freemiums in the managed services space. The reasoning behind the model is that there’s value in giving something away for free in hopes of snagging a fatter cow — i.e., super users — who are willing to pay for extra features (Skype), advertising-free content (Pandora), or unlimited use (Flickr). But can the freemium model work with MSPs? I’m skeptical. Here’s why.
What Google Can Teach You About Freemium Services
Posted August 9th, 2010 by Matthew Weinberger
The 2010 Google I/O developer conference may have passed back in May, but Google just posted a recap of the event’s “Making Freemium work – converting free users to paying customers” panel discussion. An impressive lineup of venture capitalists sat down and explained how to make millions by giving services away. Here’s some takeaways for MSPs.
Freemium N-able Effort Links MSPs With Mid-Market Customers
Posted June 16th, 2010 by Joe Panettieri
N-able Technologies CEO Gavin Garbutt (pictured) appears addicted to a freemium software strategy. And there are indications that the freemium effort is catching on with end-customers and managed services providers. The latest N-able move involves free Windows password management software that could generate qualified sales leads for mid-market MSPs. Here are the details.
Arriving Now: Symantec Service Provider Licensing for MSPs
Posted June 15th, 2010 by Joe Panettieri
Whether you call it a tipping point or a bandwagon, one thing is clear: Big software companies are adjusting their licensing models to reflect SMB managed services providers (MSPs) and recurring revenue business models. The latest example involves Symantec launching an ExSP Licensing Program for VARs, MSPs and service providers. But how does Symantec’s move compare to rival storage and security options? Here are thoughts from Symantec Channel Chief Randy Cochran (pictured) plus MSPmentor’s perspectives.
Where Are Tomorrow’s MSPs Hiding?
Posted March 18th, 2010 by Joe Panettieri
A quiet race to recruit managed service providers into associations and user groups continues. The latest example: CompTIA MSP Partners has announced a relationship with PartnerConduit Network, an online community that helps solutions providers to manage collaborative opportunities. Here’s a look at the relationship. Plus, a broader look at the effort to find and recruit MSPs into associations, organizations and user groups.
The Planet: Value Menu for Managed Hosting
Posted January 25th, 2010 by Matthew Weinberger
The Planet, the managed IT hosting company that works with MSPs and VARs, is bundling a free Plesk control panel, 10GB of cloud storage, and Symantec Endpoint Protection for free with any new server purchase. They’ve also revealed a new line of low-cost server offerings. The Planet says it’s striving to be the “hosting industry’s value leader.” We say it’s a move into the freemium arena. Here’s why.
MSP Software: Targeted Markets Today, Shakeout Tomorrow
Posted January 14th, 2010 by Joe Panettieri
While discussing Managed Workplace 2010′s debut earlier today, Level Platforms CEO Peter Sandiford offered key views on how the managed services software market will segment. Read between the lines and you’ll begin to understand how Level Platforms intends to differentiate from such rivals as Kaseya, N-able and Nimsoft (among others). Here are my conclusions about current and emerging market trends, plus FastChat video interviews with Sandiford.
Spiceworks: Remote Monitoring Specialist Raises $16 Million
Posted January 11th, 2010 by Joe Panettieri
Spiceworks, which develops network monitoring tools for corporate IT and managed service providers, has raised $16 million in series C funding. The financial move is noteworthy for several reasons involving managed services, software as a service (SaaS) and advertising-based systems. Here are some quick observations.
Freemium, Part II: Microsoft Office Starter 2010
Posted January 6th, 2010 by Joe Panettieri
Talk about timing. I spent the bulk of my morning writing about the Freemium trend across the managed services market. Within a few hours I spotted this little item: Microsoft is building a free, advertising-based suite called Office 2010 Starter. Here are the details.
Zenith Infotech Plans 124 MSP Events
Posted December 30th, 2009 by Joe Panettieri
Zenith Infotech plans to host 124 U.S. Open Houses in the first quarter of 2010 — part of a push to promote managed services infrastructure and business continuity services to solutions providers targeting small and mid-size companies. Take a closer look and you’ll notice this is part of a larger trend that’s accelerating across the managed services market: Software companies hitting the road and holding face-to-face engagements, open houses and user group gatherings.
