MSPmentor

Call it an MSP industry mashup. CharTec, in addition to working more closely with ConnectWise, is also building a close relationship with Level Platforms, according to multiple sources familiar with the strategy. Do I have the exact details? Um, not really. But here’s some speculation.

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For about two months or so, I’ve been pursuing an update on Dell ProManage-Managed Services. How is the initiative performing? And have any new MSPs pursued Dell’s various certifications? No doubt, portions of the MSP community have dismissed Dell’s strategy. And some skeptical voices are growing louder. I’ve got plenty of questions — and observations. Here they are.

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I’ve spent the past 24 hours reaching out to software companies that partner with ConnectWise. My question: What’s your initial reaction to ConnectWise Capital, the company’s $20 million effort to incubate channel-centric technology companies. The responses ranged from skepticism to applause. Here’s a recap.

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CharTec, the hardware as a service (HaaS) specialist, is promoting a new voice-over-IP solution — called a Voice Management System — for managed services providers. But that’s not all. I’m keeping my eyes on CharTec for a range of reasons.

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I must admit: I’m enjoying some silence right now. Email traffic is light. My phone isn’t ringing. It’s the perfect time to take a few minutes to tell you about the managed services blog entries we didn’t have a chance to write for the week ending Dec. 24, 2009. Here we go…

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Everon Technology Services, a managed service provider that lands regularly on the Inc. 5000 and MSPmentor 100 lists, is starting to target the hardware as a service (HaaS) market. Everon’s HaaS move is important for at least two reasons. First, it leverages a relationship with CharTec. Second, Everon is savvy when it comes to marketing and end-customer education. So Everon’s efforts and learnings could help accelerate the HaaS industry. Here’s a bit more background.

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During the ConnectWise Partner Summit, MSPmentor sat down with a range of managed services experts. In the following MSPmentor FastChat videos, we covered such topics as hardware as a service (HaaS), MSP-to-MSP collaboration, sales and business development, online marketing for MSPs and email security. Here are six FastChat videos with a range of MSP industry experts…

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Kutenda, which specializes in online marketing services for managed service providers and their end customers, is launching a special offer for MSPs. According to a press release that should surface this week, the Broomfield, Colo.-based company says Kutenda now offers MSPs a free, ready-to-go web site built for lead generation. But there’s a bigger story here. And it involves simplified, automated online marketing for MSPs and their customers. Here are the details.

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Let’s fast forward three years in the managed services market. By 2012, I expect most major IT vendors to offer SaaS (software as a service) options directly to customers. How will MSPs make a living as on-demand services increasingly go direct? And how will the best MSPs maximize their valuations during potential company sales, mergers and acquisitions? I put that question to Arlin Sorensen during last week’s HTG Summit in Dallas. Sorensen offered a concise answer.

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Zenith Infotech CEO Akash Saraf has invested in Kutenda, a start-up that allows managed service providers to offer web marketing services to their customers. Mike Cooch, CEO of Everon Technology Services, an MSPmentor 100 company, is founder of Kutenda. Here’s a bit more about the launch.

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Something is brewing between Everon Technology Services CEO Mike Cooch and Zenith Infotech. Everon is an MSPmentor 100 and Inc. 5000 company, and Cooch has been working on a range of business development projects in the managed services market. But what are Cooch and Zenith Infotech doing together? Here’s some preliminary information.

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A few months ago, MSPmentor praised several very promising blogs penned by managed service providers, software companies and industry pundits.

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Zenith Infotech has been briefing managed service providers about a range of new services from the company. In an October 1 blog entry, the folks at Everon Technology Services offer some perspectives regarding Zenith’s Data Center as a Service, Box Office and Data Center in a Rack efforts.

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Everon Technology Services LLC, one of our MSPmentor 100 companies, has launched MSP Coach. According to a teaser for the site, Everon has “taken everything we’ve learned and begun creating courses, content, and tools that you can use to help build your MSP business.”

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Earlier this week I noticed both ConnectWise and Nimsoft on the Inc. 5000 list of the fastest growing privately held US companies. But I overlooked Everon Technology Services, one of the industry’s most vocal managed service providers.

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Welcome to MSPmentor Live: Podcast edition.

• Episode #: 006 (May 19, 2008)
• Featured Guest: Mike Cooch, CEO, Everon Technology Services LLC, a regional solution provider that has transformed itself into a national MSP.
• Topics Covered: Key themes and trends Cooch expects to hear at the MSPAlliance’s Managed Services Summit near Boston; how to transform from a local break-fix VAR into a national MSP that has regional support partners; melding software as a service and hosting services with your MSP solutions; the economy.

And check the MSPmentor Live: Podcast Center for additional weekly podcasts.

 

 MSPmentor Live: Podcast, Featuring Everon CEO Mike Cooch [7:06m]: Play Now | Play in Popup | Download

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