We’ve written about the e-discovery services market a few times, describing the software landscape and discussing alliances between MSPs and application vendors. MSPs carving a niche in the legal market wrap a range of services around e-discovery software products. Those services include consulting, remote management, hosting, and services specific to the e-discovery process. But the trends don’t end there.
Acquisitions Fuel Software Vendors’ e-Discovery Services Push
Vertical Managed Services: Cabinet NG Inks Pact With Legal Partner
Cabinet NG, a software vendor pursuing document management and workflow management, is beginning to see a vertical focus among its VARs and managed services providers (MSPs). The legal market provides one example. The company recently reported a VAR agreement with Summit Global Services, which targets litigation support and e-discovery. Summit, a solution provider based in Richmond, Va., also pursues opportunities in the medical, insurance and financial sectors. Cabinet NG also partners with Maya Assurance in the insurance industry.
Will Wal-Mart Legal Decision Impact Managed Services Providers?
Could the Supreme Court’s recent decision to toss out a huge class-action lawsuit against Wal-Mart have the consequence of spawning more rather than fewer suits? The answer could eventually filter down to MSPs and software vendors active in the e-discovery space.
SunGard Offers IaaS For E-discovery App
Interest in e-discovery as a managed or hosted service shows no signs of abating. In the latest data point, ZL Technologies, which offers e-discovery, has tapped SunGard Availability Services for hosting and managed services. SunGard now supports ZL’s Unified Archive production applications, which include e-discovery, regulatory compliance, and data archiving. SunGard offers its virtual private data centers along with such managed services as monitoring, patching, backup, maintenance, and trouble resolution, according to the company.
E-discovery: Best of Breed Options Emerge for MSPs
The handling of electronic evidence is a complicated, multi-faceted process. There’s the identification and collection of records, review and analysis, and then production and presentation. A deployment might call for several products to cover the spectrum of e-discovery activities. With that in mind, some software houses have opted to pursue all-in-one solutions. Here’s the update for MSPs.
D4 Offers E-Discovery as a Managed Service
Legal departments at large companies are looking to bring e-discovery in-house, but lack the infrastructure and, in some cases, the personnel to do so. That’s the view of D4 LLC, which recently launched a managed services offering for e-discovery. The East Rochester, N.Y.-based company’s eNtrust service aims to make e-discovery available under a fixed-cost, subscription-based model.
Avoiding the E-Discovery Litigation Headache
In a number of surveys, various researchers have determined that nearly 70% of companies are at risk for an e-discovery litigation headache. The root cause of the litigation headache is the fact that everyone from government agencies to regulators to judges views electronic communications as business records that must be produced and, in many cases preserved, by organizations.