Vendors Pursue MSPmentor 100 Companies

Forgive me for blowing MSPmentor’s own horn. But I’ve noticed a range of vendors now marketing their IT solutions directly to our MSPmentor 100 companies.

The MSPmentor 100 is an annual survey and research report that identifies the world’s 100 most progressive managed service providers. In recent months, both Nimsoft and TeleHOUSE America have actively pursued — and won — business using the MSPmentor 100 list. Here’s how. Read More >

ConnectWise Partner Summit: Five Trends Worth Watching

ConnectWise Partner Summit for Managed Service ProvidersWhen the ConnectWise Partner Summit kicks off this week in Orlando, Fla., I’ll be sitting down with managed service providers and vendors to gather their observations. Roughly 700 MSPs are expected to attend the event. Here are five key trends I expect to track at the conference. Read More >

Dell’s Next Move: A Master MSP Strategy

As part of its ongoing managed services push, Dell hopes to launch a Master MSP strategy in late 2008 or early 2009, MSPmentor has learned. The move has potential implications for anyone involved in managed services. Here are some of the preliminary details, based on a conversation I had with Greg Davis, vice president and general manager of Dell’s Americas Channel Group.

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Jamcracker’s MSP LaunchPad: Ready for Liftoff?

Sometime this week, Jamcracker is expected to formally unveil its MSP LaunchPad strategy for managed service providers. Steve Crawford, Jamcracker’s VP of marketing, walked me through the LaunchPad initiative on June 17.

MSP LaunchPad sounds like the best of both worlds: It strives to help VARs quickly move into the managed services space, and also includes a range of options to help MSPs manage all of their business operations.

But will MSP LaunchPad work as advertised? And how does it differ from so-called Master MSP offerings from Do IT Smarter, Ingram Micro Seismic and the like? I don’t have all the answers, but here are some initial thoughts.

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The Secret to Selling Managed Print Services

Earlier this year I attended a few managed services luncheons hosted by Do IT Smarter, Xerox, MX Logic and a few other vendors. I heard some practical guidance for selling and supporting managed print services.

But Death of the Copier — a blog penned by Greg Walters — offers this offbeat but valuable guidance to selling managed print services. Give it a look.

Recap: Seven Trends From Managed Services Summit

The MSPAlliance held its Managed Services Summit earlier this week in Framingham, Mass. Although I didn’t attend the event, I interviewed a few attendees and vendors to get a feel for their top priorities in the months ahead. Here are seven key trends I heard about:

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Update: NetEnrich, Level Platforms Reinforce the Master MSP Model

Do IT Smarter is doing it. Ingram Micro Seismic is doing it. The Utility Company is doing it. And now NetEnrich is doing it. I’m referring to the increasingly popular “Master MSP” business model, where VARs leverage software as a service (SaaS), and a third-party partner hosts and coordinates the VAR’s managed services platforms.

Here’s the latest example, involving NetEnrich offering Level Platforms as a service to solutions providers.

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N-able Makes Microsoft Partners Free Offer

N-able Technologies wants to win the hearts and minds of Microsoft’s North American partners and managed service providers. Indeed, N-able is offering Microsoft partners a free one-year subscription to a new software as a service (SaaS) platform called N-central Express.

The N-able announcement reinforces three key trends in the managed services market:

  1. Low- or no-cost starter platforms for managed service providers
  2. The continued convergence of software as a service (SaaS) with managed services
  3. The strategic value of Microsoft partners in the growing managed services market

Here’s a bit more on N-able’s strategy and the three highlighted trends.

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