The SMB disaster recovery market is poised for some change in 2012, according to new predictions released by cloud-based recovery services provider Doyenz Inc. The company forecasts that as the continuing consumerization of IT makes its way into the disaster recovery market, SMBs will have greater expectations around application availability, ease of use, intuitive web-based management with 24×7 data accessibility, and faster time-to-recovery with improved security of their data. Doyenz goes as far as saying these changes will drive a “disruptive shift” in the disaster recovery market next year.
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SMB Disaster Recovery is Recipe for MSP Success
Posted December 5th, 2011 by Dan Berthiaume
Just Say No to Business Disruption
Posted November 21st, 2011 by Eric Townsend
What’s worse: A hurricane or a hard drive soaking in coffee? An early season blizzard that knocks out power lines or the dreaded blue screen of death? I suppose it depends on your perspective. But if you’re like most MSPs with whom I meet, a hard drive steeped in coffee or the blue screen of death seem worse than a “little weather.”
Microsoft Exchange: Still A Business Continuity Opportunity for MSPs?
Posted September 7th, 2011 by Nicholas Mukhar
DATAFORT, a managed service provider throughout the U.K. and United States, has launched HI-5 — a business continuity service for customers running Microsoft Exchange. Yes, the market for Exchange-related disaster recovery services is quite crowded. And some folks worry Microsoft Office 365 (with Exchange Online) will squeeze demand for managed services built around Exchange. But in reality, there’s an opportunity for MSPs to protect on-premise Exchange systems for years to come.
Hurricane Irene Clean-up: Electricity Is Key Challenge
Posted August 29th, 2011 by Joe Panettieri
Generally speaking, SMB customer networks across the U.S. east coast are running well following Hurricane Irene. But flood waters and extended power outages have complicated the recovery process for some managed services providers (MSPs). Nearly 5.5 million people lack power/electricity on the U.S. east coast, and in some cases power providers say repairs could require a week of work.
Survey: SMBs Still Suffering From Data Loss
Posted July 19th, 2011 by Dan Berthiaume
Loss of data ranks as a “worst nightmare” for businesses of any size, but for players in the SMB space data loss can be especially catastrophic. SMBs often operate on the narrowest of margins and with the tightest of deadlines, meaning that even as little as a few hours spent without access to critical data, or trying to retrieve it, can have a serious negative impact on the bottom line.
The ABC’s of Managed Services (Part 2)
Posted July 8th, 2011 by Ted Roller
Last month we talked about what I consider the three foundational elements of a successful MSP business. A is for Availability, and last month I composed a list of questions that MSPs and aspiring MSPs might want to consider as they build and grow their MSP practice. So this month, let’s dig deeper into the tactics associated with trying to achieve 100% uptime at your customer’s site with my special guest, MJ Shoer, founder and President of Jenaly Technology Group.
Weather Crises Equal (Sensitive) Opportunity for MSPs
Posted July 7th, 2011 by Dan Berthiaume
It’s not a matter of popular imagination, or increased news coverage. Climate scientists have confirmed that severe weather, such as tornadoes and floods, is on the rise both in the US and around the world. Everyone has surely seen footage of the devastating tornadoes and floods that have wreaked havoc in the Midwest in the past month or two, and even states with low tornado risk like Massachusetts have recently been hit hard. The turbulent times certainly provide business continuity opportunities for MSPs that are sensitive to customers’ business needs before, during and after times of crisis.
The ABCs of Managed Services Success (Part I)
Posted June 10th, 2011 by Ted Roller
Every successful MSP business should offer three critical deliverables that apply to almost any IT VAR / Reseller business, but each can be crafted and honed to perfection as part of a managed services practice. Over the next several months I plan to leverage my ongoing guest blog to explore each of those items in more depth and discuss ways to create opportunities from each deliverable. In this post, I’d like to introduce these concepts and get the discussion started. What are the ABCs of MSP success? They are…
HTG Assists Managed Service Provider Hit By Missouri Tornado
Posted May 25th, 2011 by Joe Panettieri
For the third time in recent weeks, HTG Peer Groups is assisting a managed services provider (MSP) facing a personal or business crisis. The latest example involves HTG’s Hands That Give organization helping an MSP that lost its entire office during a recent Missouri tornado.
SunGard Names Executives to Lead Managed Services, Cloud Push
Posted April 25th, 2011 by Nicholas Mukhar
SunGard Availability Services Inc. has put the spotlight on four executives to expand the company’s services portfolio — which include cloud computing, disaster recovery and managed hosting offerings. Among the four executive moves worth watching…
MSP Backup and Recovery: More Opportunities, More Competition
Posted March 22nd, 2011 by Nicholas Mukhar
Whether it’s cloud computing or managed services, storage seems to make the world go ’round. On a daily basis, MSPmentor hears from numerous software companies that are launching new backup and disaster recovery (BDR) solutions or partner programs for MSPs. The latest examples come from Acronis and StorageCraft Technology Corp., respectively. Here’s the update.
Actifio Launches Data Management Partner Program for MSPs
Posted January 17th, 2011 by John Moore
Actifio, which focuses on data management software, has unveiled a partner program cultivates ties with resellers and managed services providers. Here’s a snapshot look at Actifio’s partner strategy.
Axcient Data Backup: Recurring Revenues With MSPs Up 800%
Posted January 17th, 2011 by Joe Panettieri
Axcient, which specializes in data backup and business continuity solutions for MSPs, saw its recurring revenues grow about 800 percent in December 2010 vs. 2009, according to CEO Justin Moore (pictured). So where is Axcient heading next with its managed services partner base? Here are a few perspectives.
Can StorageCraft Stand Out In Disaster Recovery Market?
Posted January 4th, 2011 by Nicholas Mukhar
No doubt, the disaster recovery market is filled with vendors trying to engage VARs and managed services providers. So how does a company like StorageCraft Technology Corp. hope to stand out from the crowd? We went searching for answers and here’s what we learned.
NovaStor Enhances Cloud Backup Pitch to MSPs
Posted November 30th, 2010 by Matthew Weinberger
NovaStor , a Europe-based data protection specialist, is reaching out to the managed service provider community. The latest effort involves a new NovaBACKUP xSP release that includes a VMware plugin, allowing agentless virtualized environment backup. Here’s the update.
Mimecast Extends Security and Archiving to Microsoft Cloud
Posted November 16th, 2010 by Matthew Weinberger
Mimecast, which already provides cloud-based email security, continuity, archiving and policy control, now plans to support the Microsoft BPOS SaaS productivity and collaboration suite. The company says the new support has seeks to solve customers’ migration headaches. Here are the details.
MSPMentor 100: Business Vitals Moving Up and Out
Posted September 17th, 2010 by Dave Courbanou
Business Vitals, Number 39 in our MSPmentor 100 report for 2010, provides outsourced IT solutions, among a plethora of other services like disaster recovery. So what’s new with the South Carolina-based company? I spoke to CEO Jeff Brewer on Business Vitals’ vitality. Here’s a recap.
Backup My Info! Broadens Multi-Platform Support
Posted September 15th, 2010 by Matthew Weinberger
Backup My Info! — with a name like that, you can guess their market — enhances their SMB play with the announcement that their fully managed, namesake online service has expanded operating system and application support. This is the latest in a flurry of backup-related news that we expect to surface today. Here’s the scoop.
QuorumLabs Updates onQ Business Continuity Appliance
Posted August 30th, 2010 by Matthew Weinberger
QuorumLabs has announced a new release of their onQ Business Continuity Appliance, giving MSPs with SMB customers one-click server recovery when disaster strikes, the company claims. Here’s the lowdown.
Continuity Software Releases New RecoverGuard Version for DR
Posted August 16th, 2010 by Matthew Weinberger
Disaster recovery solution specialist Continuity Software has launched RecoverGuard 5.2, the new version of their flagship product. New to this release is a Private Cloud Advisor targeted at helping customers ensure availability and compliance with best practices in the private cloud. Here’s the scoop.
Artisan Infrastructure Launches Cloud DR, Quadruples Cloud Storage Capacity
Posted August 13th, 2010 by Matthew Weinberger
Artisan Infrastructure, which provides “wholesale” infrastructure-as-a-service (IaaS) to MSPs, has separately announced the launch of a disaster recovery (DR) template for their customers and the quadrupling of their storage cloud scalability to near-petabyte size to make use of it. Here’s the scoop.
Bluehawk Networks: Dell Partner Makes Managed Services Push
Posted August 2nd, 2010 by Joe Panettieri
When it comes to the managed services, Dell partners have been mostly quiet in recent months. But listen closely and you’ll hear some managed services and cloud chatter from Bluehawk Networks, a Dell partner that’s making acquisitions to expand its SMB and Fortune 1000 customer reach. Here are the details.
CharTec Launches Enterprise HaaS BDR Appliance for MSPs
Posted July 19th, 2010 by Matthew Weinberger
CharTec specializes in hardware-as-a-service — so it’s no surprise that when they decided to build their own cloud-enabled enterprise-grade backup and disaster recovery (BDR) appliance, they decided to offer it under a monthly subscription model with no money down. CharTec says it’s designed to make BDR more appealing to the midmarket, where this kind of solution can be expensive and complex to deploy. Here’s the skinny.
