I interviewed Fonality CEO Chris Lyman for a podcast originally posted on TheVARguy.com. Our discussion offers managed service providers a high-level overview of Fonality’s IP PBX strategy. We touch on such topics as Asterisk, open source, and hybrid-hosted services that combine on-premise solutions with cloud services.
Podcast: Fonality’s CEO on Asterisk, IP PBXes And Cloud Services
Tech Data, Fonality Ink Hosted Unified Communications Deal
In a deal between Tech Data and Fonality, multiple managed services trends are converging with one another. The business relationship, expected to be announced today, will involve a blend of open source software, software as a service (SaaS) and unified communications. For managed service providers, the Tech Data-Fonality relationship provides further evidence that open source and SaaS will play a key role in the next-generation IT channel.
Open Source SaaS Finally Connecting With Managed Services
I’ve been hyping the convergence of open source, software as a service (SaaS) and managed service providers (MSPs) in recent months. But I have to admit, it has been difficult to find MSPs that actually run a large mix of open source SaaS systems. That all changed tonight at the MSP Revolution conference, when I met John Truitt, president of Kalleo Technologies.
Managed VoIP Services Shifting to Open Source
If you’re a managed service provider mulling your VoIP options, keep this in mind: A growing number of customers — especially in Europe — are embracing IP phone systems that leverage open source and Asterisk. In fact, the European market for open source VoIP is growing 70 percent annually, according to one market researcher. Here’s the scoop.

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