When we launched MSPmentor (in beta form) in 2007, some managed service providers were talking about ITIL (Information Technology Infrastructure Library), a collection of best practices for IT activities and processes. Now as we all march toward 2009, the ITIL buzz is growing across the managed services market. Here’s why. Read More >
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ITIL: Part of Your 2009 Managed Services Strategy?
Posted October 8th, 2008 by The VAR Guy
Digital Fuel Promotes ITIL Service Management
Posted May 6th, 2008 by Joe Panettieri
Finally, the phone call happened. For several weeks, I’ve been playing phone tag with Digital Fuel President and CEO Yisrael Dancziger. We finally connected a few days ago, and Dancziger took the time to walk me through Digital Fuel’s business strategy and latest platform release.
