MSPmentor

Where are managed services providers (MSPs) heading next? I think I found a few answers at the Parallels Summit in Miami this week. Admittedly, I suspect most MSPs and VARs aren’t fully familiar with this SaaS- and cloud-centric conference. Too bad. First movers from the original managed services wave — MSPs like Pointivity — are here trying to catch the next wave. As are MSP-centric team members from Cisco Systems and Google. Here’s what you missed.

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Managed services and virtualization. The two have been converging for several years. But even I’m surprised by all of the MSP-oriented activity that will likely occur at VMworld 2009 (Aug. 31-Sept. 3, San Francisco). Here are some initial thoughts.

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I asked several managed service providers yesterday whether their customers were interested in Macs and Linux as secure, easy-to-manage alternatives to Windows PCs. The answer was a resounding “no.” Instead, the MSPs said, many of their customers are willing to virtualize their desktops, shifting most applications up to a server.

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