Update: Dell’s Managed Services Brand

It’s another subtle sign that Dell is listening to feedback. The hardware giant’s lengthy ProManaged Managed Services brand will now be known simply as Dell Managed Services. And yes, Dell’s MSP-centric partner program remains in place. Here are some more details.

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Join the Conversation June 10

Our next MSPmentor Live webcast, scheduled for June 10, focuses on Hardware at Your Service. This is a rare opportunity to hear from a managed service provider and their end-customer during the same conversation. We’ll welcome your questions throughout the webcast. Here’s what we plan to cover:

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How to Fail as an MSP, Part III (Common Mistakes to Avoid)

managed-services-errorsWhy isn’t every VAR a successful managed service provider (MSP)? There are many paths to success, but aspiring MSPs also make many common mistakes that hinder their ability to become profitable. In part 1 and part 2 in our series, we covered eight common errors that MSPs make. Interested in becoming a successful provider of managed services? In this last part in the series, here are five more common blunders you need to avoid.

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Dell ProManage-Managed Services: Challenge or Opportunity for MSPs?

Today is a delicate day for Dell’s PartnerDirect channel program. The technology giant is carefully rolling out a new effort called ProManage-Managed Services. On the upside, Dell has designed the program to include VARs that want to get started in managed services. But on the downside, some critics will consider this Dell’s attempt to sell all managed services directly — on a nationwide (US) basis — to small and midsize businesses. Before you listen to the alarmists, here are the facts, and my own perspectives.

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