MSPmentor

For about two months or so, I’ve been pursuing an update on Dell ProManage-Managed Services. How is the initiative performing? And have any new MSPs pursued Dell’s various certifications? No doubt, portions of the MSP community have dismissed Dell’s strategy. And some skeptical voices are growing louder. I’ve got plenty of questions — and observations. Here they are.

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Today is a delicate day for Dell’s PartnerDirect channel program. The technology giant is carefully rolling out a new effort called ProManage-Managed Services. On the upside, Dell has designed the program to include VARs that want to get started in managed services. But on the downside, some critics will consider this Dell’s attempt to sell all managed services directly — on a nationwide (US) basis — to small and midsize businesses. Before you listen to the alarmists, here are the facts, and my own perspectives.

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MSPmentor and its sister site, The VAR Guy, are scheduled to record a podcast August 26 with Greg Davis, vice president and general manager of Dell Inc.’s Americas Channel Group. Davis leads Dell’s PartnerDirect channel initiative. If you have questions or comments for Davis, please send them to our editorial director, Joe Panettieri (joe [at] ninelivesmediainc.com).

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Anybody else notice that Dell is a silver sponsor for the big CompTIA Breakaway show in Orlando (August 4-7)? CompTIA Breakaway typically attracts more than 1,000 attendees, with a heavy emphasis on VARs and managed service providers.

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Dell continues to launch Web 2.0 sites to drive dialog with partners (managed service providers, VARs and ISVs). The latest is a Dell PartnerDirect Group on FaceBook. It joins the Dell Channel Blog (http://direct2dell.com/channel/) and several other discussion-oriented sites for Dell partners.

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