For about two months or so, I’ve been pursuing an update on Dell ProManage-Managed Services. How is the initiative performing? And have any new MSPs pursued Dell’s various certifications? No doubt, portions of the MSP community have dismissed Dell’s strategy. And some skeptical voices are growing louder. I’ve got plenty of questions — and observations. Here they are.
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Five Questions for Dell Managed Services
Posted January 28th, 2010 by Joe Panettieri
Dell: Managed Services Partnerships Holding Steady
Posted November 20th, 2009 by Joe Panettieri
During a phone conversation with me this morning, Dell Channel Chief Greg Davis said the company has roughly 131 certified managed services partners. In my mind: That’s not exactly a huge number — especially for a company of Dell’s size. But I think Dell is putting a lot of channel emphasis on a slightly different MSP and VAR effort that involves Symantec. Here are the details.
Dell: Watch for Global MSP Push?
Posted January 7th, 2009 by Joe Panettieri
Greg Davis (pictured) is leaping from Dell’s North American channel chief slot into a new role as Dell’s global channel chief. As an advocate of Dell’s managed services strategy, it’s safe to expect Davis to focus on a global MSP-oriented push. For VARs and MSPs that remain sceptical of Dell, here are a few key points to keep in mind.
Dell Managed Services Wins Massive State of Georgia Deal
Posted November 21st, 2008 by Joe Panettieri
Dell Managed Services, working closely with IBM, has won a massive managed services deal with the State of Georgia. Check out www.theVARguy.com (MSPmentor’s sister site) for exclusive details, and some perspective on Dell’s position in the managed services market.
Network Depot Launches Hosted Kaseya Managed Services
Posted October 14th, 2008 by Joe Panettieri
Network Depot LLC, ranked No. 75 in last year’s MSPmentor 100 survey, is transforming itself into a Master MSP. The company has introduced a hosted Kaseya platform, known as Virtual Administrator, that small VARs can leverage.
Memo to HP: Get In the Managed Services Game
Posted October 9th, 2008 by Joe Panettieri
I’ve written roughly 600 blog entries about the managed services industry since January. Amazingly, I think I’ve mentioned Hewlett-Packard only once or twice along the way.
Managed Services: Are PC Companies Clueless?
Posted August 13th, 2008 by Joe Panettieri
Based on a series of phone calls and emails in recent weeks, I’ve reached the following conclusion: Most PC companies don’t understand the managed services market, nor do they understand emerging demand for hardware as a service (HaaS). Here’s why.
CompTIA Breakaway Recap: “What Do You Think About Dell?”
Posted August 7th, 2008 by Joe Panettieri
Amy Katz (my business partner) and I have completed our trip to the CompTIA Breakaway conference. Amy noticed a rather interesting trend that I had overlooked: During all of our Breakaway meetings, executives from across the managed services market asked us about our thoughts on Dell.
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