Dell, The IT Pros Partner On Managed Services Win

When Dell announced quarterly results last week, Channel Chief Greg Davis and other members of Dell’s channel team vowed to show some momentum with managed services partners. Fast forward one week, and Dell has scored a significant managed services customer win, and the deal involves The I.T. Pros, a well-known MSP. Here are the details.

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Dell Managed Services Update: Part II

In recent weeks, I’ve mentioned an emerging Dell-Symantec channel partnership multiple times across our blogs. Now, Dell is sharing some details about the relationship — which involves management software for servers and desktops. So, how does the Dell-Symantec solution (based on Altiris) compare with the existing Dell Remote Monitoring platform (DRM, formerly called Silverback)? Here are some thoughts.

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Dell: Managed Services Partnerships Holding Steady

During a phone conversation with me this morning, Dell Channel Chief Greg Davis said the company has roughly 131 certified managed services partners. In my mind: That’s not exactly a huge number — especially for a company of Dell’s size. But I think Dell is putting a lot of channel emphasis on a slightly different MSP and VAR effort that involves Symantec. Here are the details.

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Five Questions for Dell Channel Chief Greg Davis

MSPmentor and TheVARguy.com are confirmed to interview Dell Channel Chief Greg Davis in a few days. If you have questions for Davis, feel free to email me (joe [at] ninelivesmediainc.com) or post a comment below. I will be sure to leverage some reader thoughts during the interview.

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Dell: Watch for Global MSP Push?

Dell Global Channel Chief Greg Davis for Managed ServicesGreg Davis (pictured) is leaping from Dell’s North American channel chief slot into a new role as Dell’s global channel chief. As an advocate of Dell’s managed services strategy, it’s safe to expect Davis to focus on a global MSP-oriented push. For VARs and MSPs that remain sceptical of Dell, here are a few key points to keep in mind.

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Dell Clarifies Managed Services Move Into New York

Dell Channel Chief Greg Davis continues to maintain an open door policy with managed service providers. In a September 26 blog post, Davis describes Dell’s strategy for:

  • Registering partner deals
  • Pricing
  • Maintaining transparency with partners

Davis’ blog post attempts to clarify some points related to Dell’s MSP move into New York. Some media outlets criticized the move. Davis even linked to a ChannelInsider blog post that questioned Dell’s MSP strategy, though he found some balance by also linking to an upbeat perspective from eWeek.

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