MSPmentor

Don’t forget to register now for our next MSPmentor Live: CEO Exchange. The managed services webcast is scheduled for September 10 at 2:00 p.m. eastern.

Confirmed guests include:

• Rob Ross, President, Think Smart Inc., Ranked #31 on the MSPmentor 100
• Jason Tierney, VP of Consulting Services, Corporate Network Services Inc., Ranked #40 on the MSPmentor 100
  
• Dan Shapero, Senior VP, Marketing, Kaseya
• Joe Panettieri, Editorial Director, MSPmentor

We’ll take your questions and cover such topics as:

• Current and future services: The top managed services offered today, and the key services you should introduce in 2009
• NOC strategies: Build your own, or leverage a partner’s NOC?
• Pricing strategies: Per user vs. per device – the great debate
• Sales development: How does a top MSP drive sales within existing and new customer bases?
• Marketing: How to position and promote your company

MSPmentor looks forward to addressing your questions during the September 10 Webcast.

Still skeptical about Apple’s iPhone for business users? I’m not. And neither is Kaseya, the managed services platform provider. After extensive testing, Kaseya’s IT department has added the iPhone to its list of supported smart phones. Read More >

Small businesses with 20 to 100 employees are the most ideal targets for managed service providers, according to Dan Shapero, senior VP of marketing at Kaseya. Dan made that statement during lunch with me on July 21. I was quick to agree with Dan. But why? Was I guilty of shaking my head in agreement without really crunching the numbers?

Is there a solid, logical reason why MSPs should target small businesses with 20 to 100 employees? Actually, yes. Here’s the quick reasoning. Read More >

While speaking with a few trusted sources on July 21, I heard Kaseya has generated record quarterly revenue in North America and Europe, among other regions. Sales were also strong and continued to grow in Australia. Here’s a bit more on the rumblings, and their implications for the broader managed service market.

Read More >

I’ll be in Los Angeles Monday afternoon meeting with Dan Shapero, senior VP of marketing for Kaseya. I’ve known Dan for about two years now, and he’s a straight-shooter when it comes to answering key questions about the company or the broader managed services industry. If you have questions, you can post comments below or email me (joe [at] ninelivesmediainc.com).

When it comes to automation, it may seem as though IT departments are like the barefooted cobbler’s children. Much time and effort has been spent automating Finance, HR, Manufacturing and services. But little has been spent on automating IT. That’s changing. Here’s how.

Read More >