For the third time in recent weeks, HTG Peer Groups is assisting a managed services provider (MSP) facing a personal or business crisis. The latest example involves HTG’s Hands That Give organization helping an MSP that lost its entire office during a recent Missouri tornado.
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HTG Assists Managed Service Provider Hit By Missouri Tornado
Posted May 25th, 2011 by Joe Panettieri
Axcient Data Backup: Recurring Revenues With MSPs Up 800%
Posted January 17th, 2011 by Joe Panettieri
Axcient, which specializes in data backup and business continuity solutions for MSPs, saw its recurring revenues grow about 800 percent in December 2010 vs. 2009, according to CEO Justin Moore (pictured). So where is Axcient heading next with its managed services partner base? Here are a few perspectives.
Can StorageCraft Stand Out In Disaster Recovery Market?
Posted January 4th, 2011 by Nicholas Mukhar
No doubt, the disaster recovery market is filled with vendors trying to engage VARs and managed services providers. So how does a company like StorageCraft Technology Corp. hope to stand out from the crowd? We went searching for answers and here’s what we learned.
Trend Micro: Cloud Storage and SaaS Security Converge
Posted June 14th, 2010 by Joe Panettieri
Perhaps former Symantec CEO John Thompson was right: When Symantec acquired Veritas in 2005, Thompson told Wall Street that the worlds of storage and security were converging, creating an information protection industry. Of course, Symantec hit plenty of bumps integrating Symantec and Veritas. But Thompson’s initial vision seems correct. One prime example: Fast forward to the present, and Symantec rival Trend Micro is buying humyo, a consumer cloud storage service in the U.K. Here’s why.
Engineering the Customer Experience: From the Inside Out
Posted May 25th, 2010 by Sam Gutmann
Most companies understand that providing an outstanding customer experience builds customer loyalty and ultimately grows business. Some of the aspects that are part of building the customer experience include product design, technical support, and marketing. But your efforts shouldn’t stop there.
MSPs Drill for Dental Office Engagements
Posted May 6th, 2010 by Joe Panettieri
Forgive the terrible headline. I’m waiting for a flight and dragging a bit today. But I did stumble across a rather interesting tip that could help managed services providers (MSPs) to work more closely with dentist offices. The tip comes from Intronis CEO Sam Gutmann, and it involves an emerging group called the Dental Integrators Association. Here are the details.
masterIT Provides Education Amid Gulf Coast Disasters
Posted September 15th, 2008 by Joe Panettieri
Talk about timely, on-point messaging. MasterIT, one of our MSPmentor 100 companies, is hosting a “non-technical” symposium October 30 at the FedEx Institute of Technology in Memphis, Tenn.
Bracing for Hurricane Gustav
Posted August 31st, 2008 by Joe Panettieri
As we all keep our eyes on Hurricane Gustav, our first thoughts turn to the safety and well-being of everyone caught in the storm’s path. In the days ahead, MSPmentor will write about contingency planning, managed services and cloud computing — and their potential role in disaster recovery efforts. But ultimately, we’ll strive not to lose sight of the fact that millions of Americans have been displaced by Gustav.
IBackup Recruits 2,000 Online Storage Resellers
Posted August 21st, 2008 by Joe Panettieri
At what point does the online backup market become saturated? I ask myself that question at least once a week. The reason: I get flooded with emails, voicemails and press releases about managed service providers and resellers signing up for online backup services.
