There is a general sense in the business community that current database implementations are not providing enough “bang for the buck,” but there appears to be a lack of knowledge about how to improve the situation. According to a new InformationWeek survey of more than 750 business technology professionals, only 12% say their databases are a good deal.
N-able Teams with Hartco to Engage Canadian MSPs
Posted February 10th, 2012 by Nicholas Mukhar
N-able Technolgies, the remote monitoring and management (RMM) software provider, has partnered with Hartco Distribution in order to expand its reach further into Canada. N-able’s plan is to target what N-able VP of Sales Mike Cullen [picture] referred to as “untapped opportunities for MSPs” in the Canadian market. Here’s more on the plan, as well as how Hartco fits in.
Level Platforms Managed Workplace 2012: RMM Meets MDM
Posted February 10th, 2012 by Nicholas Mukhar
Competition among remote monitoring and management (RMM) software providers is beginning to heat up in 2012. And as is usually the case, intense competition is leading to rapid software solution innovation. The latest example? The RMM provider Level Platforms has introduced its signature Managed Workplace 2012 edition with one of the hottest new business management software features on the market today — mobile device management (MDM) software.
eXo 3.5 Multi-Tenancy Targets Cloud, Managed Service Providers
Posted February 6th, 2012 by Nicholas Mukhar
eXo, which develops a content management system, has released eXo 3.5. The multi-tenancy platform could allow managed services providers (MSPs) and cloud services providers (CSPs) to offer customers dedicated portals for content and collaboration, social streams and services, and mobile access. eXo Founder and President Benjamin Mestrallet (pictured) described the strategy to me last week.
EMC VFCache Boosts Oracle, SAP Application Performance
Posted February 6th, 2012 by Nicholas Mukhar
EMC Corp. kicked off February 2012 be releasing VFCache — a new Flash caching solution that EMC business customers can combine with EMC’s Flash storage systems in order to “dramatically improve application performance,” EMC claims.
Managed Services Merger: Aldridge and Rafte Target Texas
Posted February 2nd, 2012 by Nicholas Mukhar
The Aldridge Company, a technology and cloud integrator for SMBs, has merged with Rafte & Company, a business and technology consulting firm, to offer a more comprehensive IT support offering. Financial terms were not disclosed. Here’s a little more background on both Texas-based companies, as well as what the merger means for both Aldridge and Rafte business customers.
Intronis Cloud Backup Integrates with ConnectWise, Adds iPhone, Android Apps
Posted February 1st, 2012 by Nicholas Mukhar
Intronis has released a new version of its cloud-based backup platform for managed services providers (MSPs). The Intronis upgrade, dubbed Winter Release ’12, includes integration with ConnectWise. Plus, managed services providers can now use iPhone and Android apps to manage their Intronis cloud-based backup processes, according to Intronis VP of Marketing and Customer Success Carol Ferrari.
Whaleback Adds Cloud-Managed Voice Services for Mobile Devices
Posted January 31st, 2012 by Nicholas Mukhar
Whaleback Managed Services has added managed voice support services for mobile devices to its CrystalBlue Cloud-based Managed Voice Services solution. The company made the announcement this week at IT Expo East in Miami, Fla.
Help Wanted: Technology Providers Seek Cloud, Managed Services Pros
Posted January 31st, 2012 by Nicholas Mukhar
The MSPmentor Job Board features job opening for sales and support staff, as well as newer opportunities for software engineers. So if you slacked off a bit on the job hunt at the beginning of the year, no worries. Managed service providers and cloud service providers have posted new opportunities on our board.
CA AppLogic Gains Cloud Services Momentum With MSPs
Posted January 27th, 2012 by Nicholas Mukhar
Novatrend is the latest hosting and managed services provider (MSP) to embrace CA Technologies’s AppLogic platform for cloud services. The news surfaces as roughly 100 MSPs prepare to attend CA Technologies’ MSP Symposium (Miami, Jan. 29-31). In recent months, a growing number of MSPs have embraced AppLogic. Here’s why.
NetIQ Releases Cloud Manager 2.0 for Managed Service Providers
Posted January 26th, 2012 by Nicholas Mukhar
Attachmate’s NetIQ division, which develops management software, has released NetIQ Cloud Manager 2.o. NetIQ hopes MSPs will embrace the software to managed Infrastructure-as-a-Service (IaaS) more efficiently.
Caringo Debuts CAStor 5.5 Object Storage Software Solution
Posted January 26th, 2012 by Nicholas Mukhar
Caringo, the object storage software company, has released CAStor 5.5 — the newest version of its storage platform that can now support up to four terabytes of files.
ManageEngine Links MSP Center Plus to Zoho Reports
Posted January 25th, 2012 by Nicholas Mukhar
ManageEngine, the IT management software provider and a division of Zoho Corp., has added Zoho Reports support to MSP Center Plus, a multi-tenant management environment for managed service providers. The software provider’s goal is to give MSPs a solution to create more comprehensive network environment reports and pull more detailed analytics to improve their network performance.
LogicMonitor Adds New MaaS Features for MSPs
Posted January 25th, 2012 by Nicholas Mukhar
LogicMonitor, the network, hosting and cloud monitoring software provider, has added new features to its Monitoring-as-a-Service (MaaS) solution for managed service providers. The move falls in line with what LogicMonitor CEO Kevin McGibben told me just one week ago about the company expanding its monitoring offering into Asia and further into Europe. A major part of LogicMonitor’s plan, according to McGibben, is to add more MSP customers. Here are more details on LogicMonitor’s first move as part of its regional expansion push.
DataCore Taps Hitachi to Monitor SANsymphony-V Environments
Posted January 25th, 2012 by Nicholas Mukhar
DataCore Software, a data storage virtualization software provider, has integrated Hitachi Data Systems’ IT Operations Analyzer to provide detailed monitoring of DataCore’s SANsymphony-V environments. Here’s how it works.
Opengear RMM Gateway Targets Managed Services Providers
Posted January 24th, 2012 by Nicholas Mukhar
Opengear, which develops remote infrastructure management solutions, is launching a remote monitoring and management (RMM) product for managed service providers. Opengear claims the new ACM5500 gateway overcomes many remote management limitations that MSPs currently face.
Avaya Expands Enterprise Mobile Collaboration Support to iPad
Posted January 24th, 2012 by Nicholas Mukhar
Avaya has expanded the reach of its Avaya Flare Communicator to include support for the Apple iPad. Avaya claims the Avaya Flare Communicator gives enterprise workers using mobile devices a secure, unified communications (UC) platform that can be used over Wifi and 3G networks.
The ‘Big Boys’ Are Discovering the SMB Managed Services Market
Posted January 23rd, 2012 by Dan Berthiaume
It was only matter of time before some of the “big boys” who traditionally serve Tier I clients started discovering the opportunity SMBs represent. Communications services provider Comcast, which has an established $2 billion managed services business for companies with 20 or fewer employees, is now focusing attention on slightly larger SMBs with 250 t0 500 employees.
CSC, Proximetry Offer Network Management Cloud Service
Posted January 23rd, 2012 by Nicholas Mukhar
Computer Sciences Corp. (CSC) has partnered with Proximetry, a wireless network and performance management software provider, to offer a new cloud-based network management solution for utility companies. Here’s some insight on the relationship.
Cepra Chooses Nimsoft RMM, Service Desk for Managed Services
Posted January 20th, 2012 by Nicholas Mukhar
Cepra, a managed service provider for desktop, network and datacenter infrastructure, has chosen Nimsoft’s remote monitoring & management (RMM) and service desk solutions to support its Mexican customer base. The news is interesting because it involves two Nimsoft product lines coming together as a single support dashboard for Cepra.
Managed Services Software Certification: A Growing Trend?
Posted January 19th, 2012 by Nicholas Mukhar
LabTech Software, the remote monitoring and management (RMM) software provider, has developed a software certification program for the company’s MSPs, VARs and IT service providers. Such certification efforts are part of a growing trend in the managed services software market.
GroundWork Monitor Core: Free Network, App, Cloud Monitoring
Posted January 18th, 2012 by Nicholas Mukhar
GroundWork Inc., which develops monitoring software, has released a free version of its platform called GroundWork Monitor Core. It’s a move that GroundWork CEO and Co-Founder Dave Lilly says that the company has long been planning.
Alert Logic Cloud Security Revenues Grow 44 Percent
Posted January 18th, 2012 by Nicholas Mukhar
Life seems good for Alert Logic, the which develops a SaaS-based security service for MSPs. For its fiscal year 2011, revenues rose 44 percent to $21.4 million, and annualized recurring revenues have hit $25 million. The figures sound promising — though MSPmentor does not have access to Alert Logic’s net income information.
