ePlus Buys Cisco Managed Services Provider VantiCore

ePlus Technology Inc. has purchased VantiCore LLC, a Cisco-centric managed services provider in New Hampshire. The move will allow ePlus to expand its unified computing and managed services footprint in New England. The ePlus-VantiCore deal is the latest in a growing list of MSP M&A agreements announced since January 1, 2012.

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MSPs: Rolling Out Managed Unified Communications, VoIP?

For many managed services providers (MSPs), proactively monitoring PCs and servers is old news. Looking ahead, it seems like a growing number of MSPs are expanding their focus to managed unified communications and maybe even hosted PBX services. And companies like Cisco Systems, Intermedia, N-able, NetEnrich, Parallels and Tigerpaw Software are more than happy to accelerate the trend. Here’s the update — including the latest move by NetEnrich CEO Raju Chekuri (pictured).

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Microsoft Office Communications Server: Reaching Critical Mass?

Microsoft is busy touting Office Communications Server 14 (expected to be called OCS 2010) at the VoiceCon conference in Orlando. OCS 14 answers some questions, but raises others — especially as MSPs consider on-premises vs. hosted unified communications strategies. Here’s a look at Microsoft’s latest unified communications moves, and the implications for MSPs.

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Managed Services Innovation In A Basement

Sometimes, I find the most innovative managed service providers where I least expect them. A case in point: I visited Sytec Business Solutions — a managed service provider in Raleigh, North Carolina — on August 15. The company occupies an old Victorian home a few minutes from the heart of the city. There’s nothing flashy about Sytec Business Solutions or its headquarters.

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Sytec Connects N-able Managed Services to Cisco Unified Communications

Sytec Business Solutions, a managed service provider in Raleigh, N.C., is developing middleware that bridges the gap between N-able and Cisco’s Unified Communications platform, dubbed Call Manager.

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