MSPmentor

Another week has flown by. Missed deadlines. Dropped cell phone calls. Delayed video posts. Boy, I’m on a roll. Kidding aside, here are seven managed services blog entries that MSPmentor didn’t have time to write for the week ending March 19, 2010.

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Back in September 2009, we mentioned that CA, Inc. had acquired network monitoring solution provider NetQoS, but we didn’t hear much after that. Seeking answers, I spoke with NetQoS and CA about the acquisition, what NetQoS brought to the table, and what they can offer a managed services provider.

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Nimsoft and Groundwork Open Source are strikingly different companies. And they rarely run into each other in competitive settings. Now here’s the irony: Both companies claim they are displacing BMC, CA, HP Openview and IBM Tivoli in some enterprise accounts. And yes, there’s a managed services hook here. Let me explain.

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We spend quite a bit of time on MSPmentor covering small but fast-growing software companies that cater to the managed services market. But occasionally an industry titan will catch our attention. A case in point: IBM made a key move this week, and it involved small and midsized communication service providers (CSPs). Does this mean the Big 4 systems management companies (BMC, CA, HP, IBM) are finally waking up to managed services? Here’s some perspective and speculation.

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If the managed service market is so darn hot, when can we expect MSP platform providers to begin launching initial public offerings?

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How do you attract managed service providers and disrupt a traditional software market dominated by CA, BMC, Hewlett-Packard and IBM-Tivoli? For Nimsoft, the answer to that riddle involves organic growth coupled with acquisitions.

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