MSPWorld, part of IT Expo West, runs Sept. 13-15 in Austin, Texas, this week. So what exactly should managed services providers expect to see and hear at the conference? Here are six potential clues from MSPmentor.
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MSPWorld: 6 Potential Trends for Managed Services Providers
Posted September 12th, 2011 by Joe Panettieri
NTRglobal’s Managed Services Partner Strategy Takes Shape
Posted July 15th, 2011 by Joe Panettieri
NTRglobal, best-known for its remote support software, is quietly developing a range of partnerships in the managed services software market. So far, the NTRglobal moves include relationships with ConnectWise, BMC and N-able. But I get the sense that more relationships are coming.
Managed Virtualization Services Gain Momentum
Posted June 2nd, 2011 by Joe Panettieri
In the world of journalism there’s an old saying: Three is a trend. Such is the case this week as vendors like BMC, N-able Technologies and Paessler AG promote monitoring and management tools that increasingly focus on virtualization. Here’s the update.
Ask a Mentor: How Can I Compare Managed Services Software?
Posted February 1st, 2011 by Joe Panettieri
Each Tuesday, MSPmentor’s Ask a Mentor service publishes a reader question and invites you to weigh in with recommendations. This week’s question comes from a reader in Europe who is seeking information about managed services software — options and recommendations. Here’s the question and our reply…
GroundWork Monitor Enterprise 6.3 Arrives for MSPs
Posted October 11th, 2010 by Joe Panettieri
GroundWork Open Source, which develops monitoring and network management software, today announced general availability of GroundWork Monitor Enterprise 6.3. The software, designed for IT administrators and managed services providers, allows users to create customized views of their processes and infrastructure. Here are some quick details.
Accelops Launches Co-Branded Managed Services for MSPs
Posted July 21st, 2010 by Joe Panettieri
At first glance, AccelOps has launched a channel partner program for traditional VARs. But take a closer look, and you’ll discover the AccelOps partner program also targets managed services providers that want to offer remote monitoring, managed security and managed infrastructure services. Translation: In some ways, AccelOps is the latest in a growing list of RMM (remote monitoring and management) software suppliers targeting MSPs. Can AccelOps stand out from the RMM crowd? Here are some thoughts.
Systems Management: Targeting the Big Four
Posted January 21st, 2010 by Joe Panettieri
Nimsoft and Groundwork Open Source are strikingly different companies. And they rarely run into each other in competitive settings. Now here’s the irony: Both companies claim they are displacing BMC, CA, HP Openview and IBM Tivoli in some enterprise accounts. And yes, there’s a managed services hook here. Let me explain.
IBM Making Managed Services Moves?
Posted January 8th, 2010 by Matthew Weinberger
We spend quite a bit of time on MSPmentor covering small but fast-growing software companies that cater to the managed services market. But occasionally an industry titan will catch our attention. A case in point: IBM made a key move this week, and it involved small and midsized communication service providers (CSPs). Does this mean the Big 4 systems management companies (BMC, CA, HP, IBM) are finally waking up to managed services? Here’s some perspective and speculation.
GroundWork Open Source Gains Managed Services Momentum
Posted February 16th, 2009 by Joe Panettieri
When it comes to open source vs. closed source software, I keep an open mind and tell managed service providers to embrace the tools that best fit their companies. But during a conversation with GroundWork Open Source on February 13, I heard the latest proof that open source is pushing deeper into the MSP market. Here’s a recap of my conversation with GroundWork.
HP OpenView Under Attack (Again)
Posted December 29th, 2008 by Joe Panettieri
Small, nimble software companies — some of them promoting open source, many of them leveraging closed source — continue to attack big, legacy network and systems management platforms.
Zenoss: Open Source Meets Managed Services (Again)
Posted December 15th, 2008 by Joe Panettieri
I’m hearing a familiar trend in the managed services market: MSPs seem to be embracing more and more open source tools. The latest example involves Zenoss, a commercial open source company that specializes in applications, systems and network monitoring.
Nimsoft CEO Reveals Strong Q3 Managed Services Sales
Posted November 4th, 2008 by Joe Panettieri
Nimsoft CEO Gary Read continues to share reassuring information through his personal blog. In a November 3 entry, Read writes about Nimsoft’s Q3 performance and provides some key year-over-year comparisons. Here’s a sampling of this thoughts.
Nimsoft: Record Managed Services Revenue Continues
Posted May 16th, 2008 by Joe Panettieri
Even as some managed service providers begin to feel pressure from the economic slowdown, there are hints that the MSP market continues to generate healthy growth. A key example: Nimsoft, which develops IT performance and availability monitoring solutions, says it generated record Q1 results — including 83 percent recurring revenue growth.
