MSPmentor

What a difference a year makes. Or in this case, less than a year. Rewind to mid-2009. Cisco Systems had a limited, somewhat flawed managed services partner program. Fast forward to the present, and a growing number of solutions providers are signing on to earn Cisco’s Managed Services Master Certification. The two latest examples involve BlueWater Communications Group and Insight Enterprises. Here are the details.

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In the U.S., this is a short work week for many readers because of the Thanksgiving Holiday (Nov. 25). We’ll continue to update MSPmentor daily for our international readers. But in the meantime — for U.S. readers who are unplugging soon — here are seven managed services blog entries we didn’t have a chance to write for the business week ending Nov. 25.

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Smith on VoIP, one of my favorite blogs, has an interesting piece today about JAJAH — a fast-growing “Voice 2.0″ company that just signed up its 10 millionth customer. Now, according to Smith on VoIP, JAJAH is launching JAJAH Managed Services, positioned as:

“a turnkey telephony service, with everything from network services to billing incorporated in the package.” More importantly, however, Yahoo! will be utilizing the JAJAH platform to provide voice services for their 97 million Yahoo IM users.

For managed service providers, JAJAH represents the latest opportunity to embrace and extend a telephony platform with your own custom code.

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Welcome to MSPmentor Live: Podcast edition.

• Episode #: 003 (April 24, 2008)
• Featured Guest: Bob Cagnazzi, CEO, Bluewater Communications Group, one of North America’s fastest-growing solutions providers.
• Topics Covered: Bluewater’s decision to build out its own network operation center (NOC), plus the convergence of unified communications with managed services. Bonus content describes how the iPhone will integrate with unified networks.

And check the MSPmentor Live: Podcast Center for additional weekly podcasts.

 

 MSPmentor Live: Podcast 003, Featuring BlueWater CEO Bob Cagnazzi: Play Now | Play in Popup | Download

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