The U.S. managed services market will grow from $29 billion in 2010 to $47 billion in 2015, predicts The Insight Research Corp. I’m often wary of IT market forecasts, especially since it’s impossible to predict how the economy and IT services demand will evolve four months from now — not to mention four years from now. But generally speaking, it sounds like Insight Research sees upside for MSPs as customers increasingly shift to IP networks. Here’s why.
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Managed Services Market: Still Growing, But How Fast?
Posted March 7th, 2011 by Joe Panettieri
Hiding In A Local NOC During Another Snowstorm
Posted January 26th, 2011 by Joe Panettieri
Ugh. Another snowstorm is moving in here on Long Island. And I’m scheduled to moderate an MSPmentor Live webcast from 2:00 p.m. to 3:00 p.m. eastern today. So how do I cope with bad weather — especially when snow and ice can knock out power to my home office? My answer is rather simple: I call a local managed services provider, head to their NOC (network operations center), and moderate our webcast from their offices.
How Many VARs Will Become MSPs?
Posted April 30th, 2010 by Joe Panettieri
The headline poses a question that I get asked all the time: How many VARs will truly become managed services providers? My answer varies day to day, hour by hour. But during this week’s HP Americas Partner Conference and Cisco Partner Summit, my thoughts became clearer. Here are some observations.
Autotask Community Live: Five Moves Worth Watching
Posted March 26th, 2010 by Joe Panettieri
I’m busy booking travel for channel partner and managed services conferences this April. Among my destinations: Autotask Community Live, scheduled for April 18-20 in Miami. Here are five key trends I’ll be exploring at the conference, which is designed for VARs and MSPs that want to automate their businesses.
Cisco Certified MSPs Gaining Critical Mass
Posted February 17th, 2010 by Joe Panettieri
What a difference a year makes. Or in this case, less than a year. Rewind to mid-2009. Cisco Systems had a limited, somewhat flawed managed services partner program. Fast forward to the present, and a growing number of solutions providers are signing on to earn Cisco’s Managed Services Master Certification. The two latest examples involve BlueWater Communications Group and Insight Enterprises. Here are the details.
Seven Managed Services Blog Entries We Didn’t Have A Chance to Write: Nov. 25
Posted November 25th, 2009 by Joe Panettieri
In the U.S., this is a short work week for many readers because of the Thanksgiving Holiday (Nov. 25). We’ll continue to update MSPmentor daily for our international readers. But in the meantime — for U.S. readers who are unplugging soon — here are seven managed services blog entries we didn’t have a chance to write for the business week ending Nov. 25.
JAJAH Launches Managed Voice Service
Posted April 29th, 2008 by Joe Panettieri
Smith on VoIP, one of my favorite blogs, has an interesting piece today about JAJAH — a fast-growing “Voice 2.0″ company that just signed up its 10 millionth customer. Now, according to Smith on VoIP, JAJAH is launching JAJAH Managed Services, positioned as:
“a turnkey telephony service, with everything from network services to billing incorporated in the package.” More importantly, however, Yahoo! will be utilizing the JAJAH platform to provide voice services for their 97 million Yahoo IM users.
For managed service providers, JAJAH represents the latest opportunity to embrace and extend a telephony platform with your own custom code.
MSPmentor Live: Podcast 003, Featuring BlueWater CEO Bob Cagnazzi
Posted April 24th, 2008 by Joe Panettieri
Welcome to MSPmentor Live: Podcast edition.
- Episode #: 003 (April 24, 2008)
- Featured Guest: Bob Cagnazzi, CEO, Bluewater Communications Group, one of North America’s fastest-growing solutions providers.
- Topics Covered: Bluewater’s decision to build out its own network operation center (NOC), plus the convergence of unified communications with managed services. Bonus content describes how the iPhone will integrate with unified networks.
And check the MSPmentor Live: Podcast Center for additional weekly podcasts.
MSPmentor Live: Podcast 003, Featuring BlueWater CEO Bob Cagnazzi Play Now | Play in Popup | Download
