MSPmentor

Forgive me for gloating, but I told you so: Telepresence — the next-generation video conferencing technology — is quickly shifting toward a managed services model. The latest example involves Glowpoint Inc. launching its Telepresence Exchange Network. The move comes one month after Cisco Systems and AT&T announced a managed telepresence service for hotels.

So, is telepresence really an opportunity for small and midsize managed service providers? Or is this a market reserved for big telecom companies? Glowpoint’s move provides some answers.
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I’ve been predicting for a few months that TelePresence — loosely defined as next-generation videoconferencing gear — will emerge as a big opportunity for managed service providers.

Cisco and AT&T finally backed up my claims this week, by announcing a managed  TelePresence initiative. The official press release included the standard jargon. But Cisco’s own company blog actually adds some timely perspective to the news. Here’s why.

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