MSPmentor

Back in October 2009, some MSPs were chatting up ChannelCloud, a forthcoming platform that may help VARs and managed services providers provision cloud and SaaS applications. Fast forward to the present and there are signs ChannelCloud is nearing an official launch.

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I’ve spent the past 24 hours reaching out to software companies that partner with ConnectWise. My question: What’s your initial reaction to ConnectWise Capital, the company’s $20 million effort to incubate channel-centric technology companies. The responses ranged from skepticism to applause. Here’s a recap.

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ConnectWise around January 25 is expected to launch ConnectWise Capital — a $20 million initiative that seeks to “incubate innovation” across the IT channel. I’ve got a few dozen thoughts about the move, which will involve multiple companies. But let’s start with the news…

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Our team is back home after attending the ConnectWise Partner Summit, HTG Peer Group meetings and Symantec Partner Engage this past week. Now I’m packing and leaving tonight for Cisco Partner Velocity in Paris. In between all that, here are seven managed services blog entries we didn’t have time to write for the week ending Nov. 7, 2009.

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The cat is out of the bag. After several weeks of rumors, Autotask has confirmed plans to build a special edition of its software for Cisco Systems’ channel partners. Here’s the scoop.

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ConnectWise is taking aggressive steps in the hosted software market. The PSA (professional services automation) software provider next week is expected to “officially” announce lower Hosted ConnectWise pricing. But word of the move is already spreading across Twitter. Here are the implications.

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Following our European Land Grab blog post, my inbox and voicemail lit up yesterday. Multiple managed service provider software companies wanted to let MSPmentor know that they are succeeding in Europe. Here’s the latest, this time featuring some perspectives from Autotask, ConnectWise and Nimsoft.

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Intermedia, which specializes in software as a service (SaaS) and collaboration solutions, has launched a managed service provider (MSP) partner program. The program was announced at the MSPAlliance’s Managed Services Summit in Chicago, hosted by organization president Charles Weaver (pictured).

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At first glance, ConnectWise and OnForce have vastly different business strategies. But take a closer look and you’ll find that the two companies appear to be on a collision course — especially as managed service providers (MSPs) seek to outsource work to one another through trusted partnerships.

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We were meeting for breakfast, but Autotask CEO Bob Godgart wasn’t ready to pick up his fork. Instead, he opened his HP notebook and walked me through his vision for multi-partner customer engagements. Everyone from ConnectWise to OnForce (and soon, Partnerpedia) has communities to help VARs and managed service providers outsource work to one another. But I could tell Godgart has something different in mind. So we pushed aside breakfast, and dove into conversation.

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At the Kaseya User Conference in Las Vegas, ConnectWise CEO Arnie Bellini warned attendees not to trust Dell in the managed services market, and invited MSPs to partner online and outsource to each other, using ConnectWise’s network.

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Arnie Bellini has multiple irons in the fire. As CEO of ConnectWise, he’s using several tactics — education, collaboration and software integration — to help grow the overall managed services market — and drive customer interest in ConnectWise. In additional to competing with traditional rivals, ConnectWise could wind up facing off against new competitors. Here’s a sampling of the thoughts he shared during an April 18 phone conversation with MSPmentor.

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