MSPmentor

Intermedia, which specializes in software as a service (SaaS) and collaboration solutions, has launched a managed service provider (MSP) partner program. The program was announced at the MSPAlliance’s Managed Services Summit in Chicago, hosted by organization president Charles Weaver (pictured).

Intermedia is among a growing list of companies that are hosting Microsoft Exchange Server, Microsoft Dynamics CRM and SharePoint for managed service providers. And attendees who are at the Managed Services Summit say SaaS is a big theme at the event. But there are some unique twists to Intermedia’s strategy. Read More >

At first glance, ConnectWise and OnForce have vastly different business strategies. But take a closer look and you’ll find that the two companies appear to be on a collision course — especially as managed service providers (MSPs) seek to outsource work to one another through trusted partnerships.

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We were meeting for breakfast, but Autotask CEO Bob Godgart wasn’t ready to pick up his fork. Instead, he opened his HP notebook and walked me through his vision for multi-partner customer engagements. Everyone from ConnectWise to OnForce (and soon, Partnerpedia) has communities to help VARs and managed service providers outsource work to one another. But I could tell Godgart has something different in mind. So we pushed aside breakfast, and dove into conversation.

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At the Kaseya User Conference in Las Vegas, ConnectWise CEO Arnie Bellini warned attendees not to trust Dell in the managed services market, and invited MSPs to partner online and outsource to each other, using ConnectWise’s network.

The Dell references aside, Bellini and rival platform providers (Autotask and Kaseya, for instance) each are working overtime to ensure their platforms can promote partner collaboration. Read More >

Arnie Bellini has multiple irons in the fire. As CEO of ConnectWise, he’s using several tactics — education, collaboration and software integration — to help grow the overall managed services market — and drive customer interest in ConnectWise. In additional to competing with traditional rivals, ConnectWise could wind up facing off against new competitors. Here’s a sampling of the thoughts he shared during an April 18 phone conversation with MSPmentor.

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