Peer groups — which allow VARs and managed service providers to measure their business performance against each other — continue to evolve rapidly. The latest move involves a strategic alliance between HTG Peer Groups and ConnectWise. Here are some details, plus a podcast with HTG Founder Arlin Sorensen and ConnectWise CEO Arnie Bellini.
ConnectWise, HTG Peer Groups Ink Strategic Alliance
Five Ways MSPs Can Engage Customers During Transition Periods
I can’t really say that I look forward to transition periods. Activities like searching for a new job, taking on a new role at work, or moving to a new place of residence equal long hours and (often) sleepless nights. But there’s also something I like about transition, something fascinating: I can control the outcome of the activity. I can choose a new job. I can create structure and processes in a new role at work. And I can paint walls, install flooring, and make numerous renovations in a new home.
MSPmentor 250 Survey Deadline Is July 10
Tick… tick… tick. Time is running out to submit nominations for our MSPmentor 250 survey — a comprehensive report that will highlight the world’s top managed services experts, executives and entrepreneurs. The deadline for survey submissions is July 10. Act now before you forget. Here’s some more background on the MSPmentor 250 and a link to the survey.
Managed Services: How to Go Vertical… Fast
“We’re going vertical.” I hear that mantra over and over again in the managed services market, as MSPs and their software providers try to push deeper into health care, government, retail and other verticals. But how do you back up your words with real action? Here’s one answer from N-able.
Denim, Rackspace Partner On Remote Scanning
Instead of evangelizing managed services on its own, Denim Group is working through a partner — Rackspace Hosting — to offer remote vulnerability scanning services to Rackspace customers. Here are some quick observations.
Webcast: Join Me July 15
If you’re striving to better understand hosted security solutions — recurring revenue models, sales strategies and technology considerations — then join me on July 15. That’s when our sister site will host The VAR Guy: Live webcast. Here’s some quick information about the webcast.
Managed Services IPO: Here Comes LogMeIn
Are investors ready to pump money into managed services software companies? We’ll find out this week, when LogMeIn is expected to launch an initial public offering. No doubt, many of LogMeIn’s primary and secondary rivals will be watching the IPO closely. Here’s why.
Dell: ProManage Managed Services In Europe?
A report suggests that Dell is about to launch ProManage Managed Services in Europe. If true, the move would represent the latest in a growing list of managed services moves across Europe. Plus, I think Dell will extend the ProManage brand into new technology markets. Here’s the early buzz.
Can MSPs Really Keep Innovating?
When you launched your business, you wanted it to be “different” from rival computer consultants and managed service providers. You had clear goals. But somewhere along the line you got tied up running your business. You stopped innovating. You became just another VAR or MSP. So what went wrong — and how can you start innovating again?
Pure Cloud MSPs: A Near Future Possibility?
Will there be a day when a managed service provider offers every service from the cloud? Before you answer that question consider some recent trends.

