MSPmentor

Company Overview: N-able Technologies® (www.n-able.com) is the global leader in remote monitoring and management software for managed service providers (MSPs) and IT departments. N-able’s award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-central features an industry-first freemium model that drives down the cost of remote management and accelerates the mass adoption of managed services. With offices in North America, the U.K., the Netherlands and Australia, N-able is 100% channel friendly and maintains strategic partnerships with Microsoft, Intel, Cisco and APC, among others.

Highlights

North American subscriptions and offshore sales doubled in 2009, exceeding company expectations in Q4 and setting the stage for a record-breaking 2010 » More than 2,000 global partners use our software to monitor and manage 25,000 remote networks » World-class management team with proven IT services experience leads an exceptional staff of 120 professionals

Vision

We provide MSPs and IT departments with the industry’s most highly valued and adopted RMM platform for small and midsize businesses (SMBs).

Recognition

2010: Recognized by Business Solutions Magazine’s MSP and VAR subscribers as one of the IT industry’s “Best Channel Vendors”
2009: CEO Gavin Garbutt named one of the Top 25 Most Innovative Executives in the IT Industry by Everything Channel’s CRN; VP Sales Mike Cullen named a CRN Channel Chief for the third year in a row; 18 N-able partners named to MSPmentor’s Top 100 MSPs list; N-able Partner Program rated 5 stars by Everything Channel
2008: VP Sales Mike Cullen named a Channel Chief by CRN; N-able earns 5 stars from VARBusiness’ Annual Partner Program Guide
2007: CEO Gavin Garbutt named one of Top 25 Most Innovative Channel Executives by CRN » N-central rated #1 MSP solution by CRN » Named to Deloitte’s Technology Fast 500 » Earned VARBusiness’ 2007 Tech Innovator award in Managed Services » Awarded VARBusiness’ 5-Star Partner Program rating » VP Sales Mike Cullen named a CRN Channel Chief

Our Solutions

N-central® – The #1-rated RMM platform used by MSPs and IT departments in the SMB space. Available as on-premise or hosted software, N-central delivers a breakthrough freemium model to speed the adoption of managed services. Start your FREE one-year subscription now.
Endpoint Security Manager™ – Integrated with N-central to provide managed endpoint security and maximum protection against current and future threats to IT assets – FREE for one year with N-central.
N-supportPro™ – The industry’s fastest, most secure tool for attended remote control of Windows, Linux, Mac, mobile and other devices. Available on its own or as an add-on to N-central.  Try it FREE for 15 days.
Remote Support Manager™ – Integrated with N-central, this remote management tool gives MSPs real-time remote PC and server troubleshooting and remediation capabilities.
Remote Environment Manager™ – This desktop management tool enables MSPs and IT departments to create, manage and enforce standardized environments for all PCs on a network. Try it FREE for 30 days.
N-compass™ – This powerful reporting engine enables MSPs and IT departments to demonstrate the value of their services and the performance of network infrastructure under their management.

Business Support

To ensure our partners’ success, N-able provides unmatched business and technical support services backed by all of the training, tools and materials needed to automate IT services and get to market faster with their managed services. More than 600 MSPs have completed our proven Blueprint for Success. We also offer Business e-Training Essentials, the first and only Web-based MSP program-building tool.

N-able Advantages

Freemium model: Use free Essential licenses to eliminate the barriers to managed services adoption by small and midsize businesses – remotely manage more devices without incurring additional costs.

Self-healing automation: Let N-central automatically resolve issues on remote devices, so that technicians don’t have to.

Free endpoint security: Protect IT infrastructure with integrated anti-virus, anti-spam, anti-malware, personal firewall and host intrusion prevention for Windows desktops, laptops and servers – all fully integrated with N-central and all free for one full year.

Breadth and scalability: Monitor more devices, more services and more operating systems, from more vendors, with greater scalability than any other available solution.

Monitoring with Agents and Probes: N-central’s flexibility allows you to provide monitoring using local agents, or network based probes providing unparalleled flexibility for mobile devices like laptops and network devices like switches, routers, and printers.

Automated deployment: N-central’s industry-leading automated configuration process eliminates manual steps and allows you to deploy monitoring to customers in minutes. Learn more about automated deployment.

Ease of use: Clean, intuitive interface makes it quick to grasp and use, minimizing training.

Complete MSP toolset: One suite of integrated tools that cover every facet of remote monitoring and management.

Manage more devices: Multi-platform support means you can remotely control any device from any Java-compatible system.

No end-user interruption: Using N-central’s unattended remote control tool, all interactions with a customer machine can occur in the background without the user being interrupted from their work.

Powerful reporting: Support daily operations, troubleshooting and capacity planning with a single reporting solution.

Go-to-market support: Get to market faster and reduce costs and risk with N-able services, sales and marketing support.